FCM wins JTI deal

fligHt Centre’s FCM Travel Solutions has been awarded the contract for management of the global travel program of Japan Tobacco International (JTI).

Pre-COVID the business, which operates in 80 markets across the world, had an annual travel and expense budget of US$160 million, with FCM’s win unifying the travel program which was previously managed by 16 separate travel agencies.

Travel restrictions due to COVID-19 meant that FCM negotiated the deal in an entirely virtual RFP process.