Air NZ flexibility

AIR New Zealand has revamped its domestic fare offering, with enhanced flexibility and clearer conditions around change fees.

The newly named Flexirefund fare gives maximum flexibility to change the date, time, origin or destination of flights right up until departure without incurring a change fee, as well as receiving a refund if pax choose not to fly.

Flexichange fares have no change fees for date, route and time of travel until departure, while the lowest cost Seat and Seat+bag options now allow time or date changes on the day of travel with applicable fees, where previously the changes had to be made before the travel date.

NZ Chief Customer and Sales Officer, Leanne Geraghty, said “with normal fare rules for domestic travel due to resume from 01 Nov we wanted to ensure we had a long-term fare structure in place providing customers with more options when it comes to travel flexibility”.