CWT new leaders

CWT has appointed Mike Douglass (pictured) to the newly created role of TX Customer and Service Excellence Leader, where he will be responsible for leading the development of the traveller experience (TX) throughout the customer life-cycle.

The B2B4E travel management platform also announced a new team of specialist sales leaders, including Doug Vincent as Vice President, Enterprise Sales Defense & Government; Patrick Burke as Director, Sales NORAM; Thomas Nicholson as Director of Sales NORAM; Sergiu Les as Director of Sales EMEA; and Uschi Koch and Joanna Brewer as Sales Managers, EMEA.