Crack­down on bad be­hav­iour in new STHL pol­icy

Tweed Daily News - - NEWS -

BAD be­hav­iour and party houses are being stamped out as part of a New South Wales Gov­ern­ment pol­icy to man­age the il­le­gal short term hol­i­day let­ting (STHL) in­dus­try.

With more peo­ple book­ing their ac­com­mo­da­tion through on­line book­ing plat­forms, like Airbnb and Home­away, for­mally known as Stayz, the gov­ern­ment this week an­nounced its long-awaited pol­icy on man­ag­ing the es­ti­mated $31 bil­lion STHL in­dus­try in an ef­fort to crack down on bad be­hav­iour.

A manda­tory Code of Con­duct, which will in­clude a two-strikes and you’re out pol­icy for hosts and guests, will be en­forced to stamp out party houses and noisy hol­i­day ten­ants.

Min­is­ter for Bet­ter Reg­u­la­tion Matt Kean said the code would ad­dress con­cerns raised by com­mu­ni­ties, coun­cils and in­dus­try lead­ers, such as noise, dis­rup­tive guests and ef­fects on neigh­bour­hood ameni­ties.

“We have con­sulted widely with in­dus­try and the com­mu­nity to make sure our na­tion-lead­ing reg­u­la­tory frame­work is the very best ap­proach to short-term hol­i­day let­ting,” he said.

“Un­der our ‘two strikes and you’re out’ pol­icy, hosts or guests who com­mit two se­ri­ous breaches of the code within two years will be banned for five, and be listed on an ex­clu­sion regis­ter.”

The code will also in­clude a new dis­pute res­o­lu­tion process to re­solve com­plaints, and NSW Fair Trad­ing will have pow­ers to po­lice on­line plat­forms and let­ting agents.

“Th­ese are the tough­est laws in the coun­try and will make sure res­i­dents are pro­tected while en­sur­ing hosts who do the right thing are not pe­nalised,” he said.

Other rules will in­clude: ■ Al­low­ing STHL as ex­empt devel­op­ment 365 days per year when the host is present;

■ When the host is not present, a limit to rent out prop­er­ties via STHL of 180 days in Greater Syd­ney, with 365 days al­lowed in all other ar­eas of NSW;

■ Coun­cils out­side Greater Syd­ney hav­ing the power to de­crease the 365 day thresh­old to no lower than 180 days per year.

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