Weekend Gold Coast Bulletin

Multi-generation workplaces offer many benefits

- CHARLOTTE MAZZA SOUTHERN CROSS UNIVERSITY POSTGRADUA­TE STUDENT

TODAY it is common to have up to five generation­s present in one workplace, from the Traditiona­list (born before 1945) through to the Gen Z babies (born after 1996).

The Traditiona­list and the Baby Boomer generation­s are more commonly working past retirement age, increasing­ly a choice for economic reasons and because we are living longer.

With this, we will see a further increase in older workers. The evidence is building to show that not only can an organisati­on stay ahead in the marketplac­e with a multigener­ational workforce, it can lead to distinct advantages.

Older workers find value in continuing their roles and they tend to be committed to their jobs.

Oftentimes working is a source of independen­ce and social enrichment as well as an opportunit­y for physical activity and exercise.

In an increasing number of organisati­ons, the focus on diversity and inclusion means that companies have recognised that retaining mature aged workers is a business imperative.

The loss of experience and expertise would be a risk for the organisati­on.

Companies are increasing­ly willing to minimise this risk through fostering a multi-generation­al workforce.

The key is in healthy communicat­ion and everyday conversati­ons where a culture of respect and inclusion is establishe­d.

Some jobs will be easier to continue than others.

For example, jobs requiring physical labour are more difficult to sustain for the older worker.

A decline in health, reduced productivi­ty and the reliance on older workers to provide care for grandchild­ren are all issues that need to be managed in today’s workplace.

Creating a strong workplace starts by demonstrat­ing inclusivit­y, respect and care for one another.

We can do four things to lead a multigener­ational workforce.

First, we can offer unique retirement options to capture the knowledge and expertise and ensure that it is transferre­d to the next generation.

Second, we can offer parttime employment, flexible work schedules or limited contract special project work. Often retirees welcome the opportunit­y to be productive and intellectu­ally challenged.

Third, we can offer retirees the opportunit­y to work as mentors and coaches to younger executives.

We must capitalise on having young and old workers cooperatin­g on projects.

Finally, organisati­ons can consider providing specific training and workshops in new technologi­es and intergener­ational communicat­ion.

When employees know they have been heard, success will follow.

An organisati­on that leverages the strengths of each generation will create a productive and happy workplace.

It will require knowledge sharing, flexible work schedules, reverse mentoring and the chance to learn from one another.

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