Weekend Gold Coast Bulletin

Online scams to avoid this Christmas

- JENNIFER DUDLEYNICH­OLSON

FROM gift card frauds and tax scams to fake holiday ads and appeals for charities that don’t exist, Australian­s are unwrapping a host of new scams this Christmas and they’re harder to pick than ever.

Huge number of bargainhun­ting, lonely, and time-poor Aussies are already being caught out in these online tricks, security experts warn, but the end-of-year rush will see a spike in attempts to steal your money.

Australian­s have already lost more than $101 million to scams this year, according to the Australian Competitio­n and Consumer Commission ScamWatch program, breaking records even though the year was not yet over.

Unisys Asia Pacific security services director Ashwin Pal said the holiday season would exacerbate the problem, as scammers sought to take advantage of stressed and vulnerable Christmas shoppers.

“Why do lions hunt for prey at the watering hole? It’s where the prey hangs out,” he said.

“Christmas is basically the watering hole: Everyone is online, everyone is buying stuff, and if you take time to lure people you will catch them. The unfortunat­e thing is scammers try this because it actually works.”

Mr Pal said Australian­s should expect to see increasing­ly sophistica­ted scams this year as criminals invested more resources in duplicatin­g legitimate email messages, online stores and web ads, making them look almost indiscerni­ble from the real things.

Former Australian government cyber security strategy lead Lynwen Connick, who now heads ANZ’s informatio­n security division, said the institutio­n was already seeing more scams involving digital gift vouchers, online shopping, fake charities, and fraudulent holiday deals.

In what she called an “upsetting” trend, scammers were also targeting lonely hearts this Christmas.

“We’re seeing this year is a spike in romance scams; more than we’ve seen in previous years,” she said.

Scams were also tricking even savvy internet users this Christmas, Ms Connick warned, “because of the time pressures at this time of year, financial pressures” and “quick decisions”. She recommende­d Australian­s used two-factor authentica­tion where possible and report suspicious activity.

Mr Pal said consumers should also ensure the software on their devices was up to date and only shop on secure websites.

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