Ford’s $10m Pow­er­shift pun­ish­ment

Wheels (Australia) - - Redline -

Ford Australia has ad­mit­ted it could have done more to help cus­tomers in the wake of a $10 mil­lion fine af­ter the Aus­tralian Com­pe­ti­tion and Con­sumer Com­mis­sion took the car­maker to the Fed­eral Court. The ACCC re­ceivied hun­dreds of complaints from Ford own­ers whose Pow­er­shift trans­mis­sions were mal­func­tion­ing. The con­sumer watch­dog said Ford had sug­gested to own­ers it was their driv­ing style, and not the faulty trans­mis­sions, that were re­spon­si­ble for the prob­lems. Ford al­legedly also charged cus­tomers to have the prob­lems re­c­i­fied. It is now work­ing on com­pen­sa­tion pack­ages for some own­ers.

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.