Get rid of ran­somware

“In this tu­to­rial we’re go­ing to show you how to avoid ran­somware, or res­cue your PC if it’s al­ready in­fected”

Windows 7 Help & Advice - - CONTENTS - Your guide Cat El­lis says…

Ran­somware is a par­tic­u­larly nasty type of mal­ware (ma­li­cious soft­ware) that en­crypts your valu­able files and won’t re­lease them un­til you’ve paid a fee – usu­ally sev­eral hun­dreds of pounds. Last year, com­puter sys­tems in over 150 coun­tries were af­fected by a vir­u­lent strain of ran­somware called Wan­naCry, with vic­tims in­clud­ing uni­ver­si­ties and hospi­tals. It’s a se­ri­ous prob­lem, but there are ways to avoid it, and to pro­tect your files in case the worst hap­pens.

If your PC is in­fected, you might be un­able to ac­cess your doc­u­ments, or you might not be able to log in at all. In ei­ther case, the most im­por­tant thing is not to panic, and don’t be tempted to pay the fee to un­lock your files. There’s no guar­an­tee that they will be re­leased, and even if they are, your money will be lin­ing the pock­ets of crim­i­nals. Take a deep breath – it’ll be fine.

Cat’s best tip! Only in­stall one anti-virus pro­gram on your PC at a time. Mul­ti­ple AV pro­grams can cause con­flicts… or worse.

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