DVD DRIVE ISSUES
Problems with your CD or DVD drive? There’s no longer a dedicated troubleshooter for this problem, so you’ll need to search for a solution at http:// support.microsoft.com/ kb/314060 – here you’ll find a handy step-by-step guide that covers most of the steps you’ll need to follow to resolve the issue, such as making sure the drive is visible in Windows, and that third-party burning software – particularly if it was installed prior to you upgrading to Windows 10 isn’t responsible for the problem.
If you’re struggling to burn DVDs or CDs, eliminate all software problems before assuming the drive itself is faulty (remember, some drives use different lasers for CD and DVD, so the drive may appear to work when in fact it needs replacing if you’re able to burn or read one type of disc, but not the other). If all else fails, buy a low-cost external model – around £15-£20 – and plug it into your PC. If that works okay, then the original drive may have failed and can be replaced by your new one.
Slimline external DVD writers don’t cost the earth, so consider buying one as a replacement while you test out your main drive.