fu­jitsu Scan­ner re cog­ni­tion is­sue

Windows Help & Advice - - SUPPORT TECHNICAL HELP -

“Fire up the pro­gram, lo­cate your USB flash drive in the list, then right-click its par­ti­tion and choose For­mat Par­ti­tion”

QOur lo­cal his­tory group has a Fu­jitsu fi-6130 scan­ner, and my prob­lem is that while Win­dows 10 ap­pears to recog­nise it cor­rectly, the soft­ware it came with, Scan­dAll Pro, isn’t com­pat­i­ble and keeps ‘los­ing’ the scan­ner, forc­ing me to unin­stall and re­in­stall it again. A newer ver­sion of Scan­dAll is avail­able, but it’s too ex­pen­sive at $100 (£76). Ad­vice please! Ian McAn­drew Nick P’s so­lu­tion This was one of those prob­lems that wouldn’t go away – the soft­ware would mirac­u­lously work for a while, then stop work­ing, then work again. We pointed Ian in the direc­tion of VueS­can (www. ham­rick.com), which works with vir­tu­ally all older scan­ners, even those no longer sup­ported in Win­dows. You can test it for free, then ei­ther pay $39.95 (£30.39) for one year’s free up­dates, or $89.95 £68.43) for a life­time li­cense. Ian’s ex­pe­ri­ence was that while VueS­can was fine for oc­ca­sional scans, it couldn’t match Scan­dAll Pro for larger jobs in­volv­ing mixed page sizes and con­tent.

We found a link to the Fu­jitsu soft­ware at http://im­ages­can­ner. fu­jitsu.com/global/dl/win-10-sdt. html – you’ll need to pro­vide your scan­ner’s se­rial num­ber, but if it’s ac­cepted, you can down­load a fresh copy of Scan­dAll Pro 2.0 there.

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