Windows Help & Advice - - SUPPORT TECHNICAL HELP -

I’m us­ing Lu­mi­nar 2018 photo edi­tor. Af­ter up­grad­ing it, the pro­gram has lost sev­eral func­tions. Lu­mi­nar’s sup­port team blames my anti-virus – Kaspersky – and tells me I have to stop it block­ing the pro­gram. Is there a way to do this? Doug Cur­tis Rob’s so­lu­tion We’re not big fans of com­pa­nies blam­ing se­cu­rity apps for block­ing their pro­grams – we’d pre­fer them to iden­tify the is­sue and re­lease a patch, so users aren’t forced to com­pro­mise their se­cu­rity. Nev­er­the­less, se­cu­rity apps are smart enough to en­able you to mark ap­pli­ca­tions as trusted, so their fea­tures aren’t blocked.

In Kaspersky, open its Set­tings and nav­i­gate to Ad­di­tional > ‘Threats and Ex­clu­sions’. Click ‘Spec­ify trusted ap­pli­ca­tions’, then click Add. Scroll down the list to Lu­mi­nar, se­lect it and click Next. Tick the first three boxes, make sure Ac­tive is se­lected and click Add.

If Kaspersky is the cul­prit, you should find Lu­mi­nar now works cor­rectly; if not, get back in touch with its sup­port team and ask for fur­ther ad­vice.

“The er­ro­neous mes­sage will dis­ap­pear when you fi­nally get up­graded”

Broader wire­less Pow­er­line adapters of­fer a clever way to boost your sig­nal.

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