KASPERSKY CRIPPLES PHOTO EDITOR
I’m using Luminar 2018 photo editor. After upgrading it, the program has lost several functions. Luminar’s support team blames my anti-virus – Kaspersky – and tells me I have to stop it blocking the program. Is there a way to do this? Doug Curtis Rob’s solution We’re not big fans of companies blaming security apps for blocking their programs – we’d prefer them to identify the issue and release a patch, so users aren’t forced to compromise their security. Nevertheless, security apps are smart enough to enable you to mark applications as trusted, so their features aren’t blocked.
In Kaspersky, open its Settings and navigate to Additional > ‘Threats and Exclusions’. Click ‘Specify trusted applications’, then click Add. Scroll down the list to Luminar, select it and click Next. Tick the first three boxes, make sure Active is selected and click Add.
If Kaspersky is the culprit, you should find Luminar now works correctly; if not, get back in touch with its support team and ask for further advice.
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