KAREN RICHARD­SON

Business Spotlight - - LANGUAGE -

is an ELT ma­te­ri­als au­thor and busi­ness English trainer. She writes les­son plans for Macmil­lan’s www. on­estopenglish.com and for Busi­ness Spot­light.

She was once stuck at Heathrow air­port for days due to ex­treme win­ter weather con­di­tions.

The au­thor would like to thank Neil War­man, from the in­ci­dent op­er­a­tions and com­mu­ni­ca­tions team at Lon­don’s Gatwick air­port, for his as­sis­tance.

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