Test yourself!

See how well you know the words and phrases presented in this booklet by doing the exercises below. Cover the answers at the bottom of page 23.

1. Replace each German word (in italics) in the sentences below with the correct English word.

A. What would the normal

(Provision) be on a sale this size?

B. Could you open another (Kasse)?

C. If you

(reklamieren) in writing to the head of sales, I’m sure you will get an immediate response.

D. I’m sorry, but we don’t offer the possibility to pay in

(Raten).

E. This was

(im Angebot). 2. Complete each of the questions below with the correct noun. We’ve given you the first three letters.

A. What’s your biggest iss ?

B. How often does it take each sup to deliver orders?

C. Would it be useful to have a broader por of products?

D. How about if we offered a significant trade dis ?

E. What is your tim for implementation?

F. Why is this suddenly a pri today?

3. Match the words (A–F) to their definitions (1–6).

A. sales contract

B. sales estimate

C. sales drive

D. sales pitch

E. sales revenue

F. sales target

1. the total amount of money that a business makes from selling products or services

2. an approximate calculation of how much a company or person can possibly sell

3. the number of sales that a person or an organization should make, usually within a certain period of time

4. a planned series of activities that are designed to increase the sales of a particular product or service

5. the statements and promises you make when you are trying to persuade somebody to buy something

6. a formal written agreement to buy something

4. Choose the correct options to complete the statements below.

A. The terms and conditions are a little/a lot confusing.

B. His sales pitch was rather/ well long.

C. I’m vitally/terribly sorry, but I can’t offer a price reduction.

D. It’s practically/extremely impossible to get an appointment with him.

E. The market is quite/utterly challenging at the moment.