Business Spotlight

How to say it

In this section, you’ll find a collection of the phrases and expression­s used in the extracts on the previous pages (pp. 6–11). The numbers (1–12) after each of the phrases refer to the extract it was taken from.

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Introducin­g people

Let me introduce you to… [1] Great to meet you. [1]

Nice to meet you, too. [1]

Being positive

It’s good to have a range of background­s on the team. [3]

I’m looking forward to seeing the suggestion­s. [12]

Offering support

Let me know if I can help you with anything. [1]

Don’t be afraid to ask questions. [4] Let me look into it for you. [7]

Are you under a lot of pressure? [8] Just ask me if you need some support. [8]

Expressing appreciati­on

I appreciate the offer. [1] That’s good to know. [4] Making small talk

How did you get interested in…? [2] Tell me what it’s like to live here. [4] Do you have any hobbies? [4]

How do people like to work here? [4]

Talking about your past

I was born in… [2]

I’ve worked in…[3]

I spent my childhood… [3]

Asking open questions

What happened there? [2]

How do you feel about that? [5] How’s work going? [7]

How are you coping with the move in general? [7]

Tell me more. [7]

What have you been up to? [7] What are you working on at the moment? [8]

How’s everything at your end? [10] How are things? [10]

How are you settling in? [10]

What do you think of…? [11]

Showing respect

I hope you don’t think I’m being rude by asking you this question. [3] Can I ask you something personal? [4]

I know it’s a lot to ask with the big time difference. [12]

Asking about processes

What happens now? [3]

What is the procedure if I’m having issues? [8]

Who needs to be consulted before we make this decision? [9]

Could we start the meeting two hours earlier? [12]

Explaining processes

We’ll be working with… [3]

English is the lingua franca. [3] We have a zero-tolerance policy regarding sexual harassment. [5] We work with lots of people in different time zones. [8]

We have the authority to decide this. [9]

Checking understand­ing and clarifying

Could you say that again? [6] Could you slow down a little? [6] Are you saying that…? [6]

What do you mean by…?[6]

Is that correct? [9]

Can we just go over our arguments again so we’re clear about everything? [9]

Can you hear us OK? [10]

Showing agreement

We agree that… [9] That’s fine with me. [12] I’m fine with it, too. [12]

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