Business Spotlight

Easy English

Sharing knowledge

- MIKE HOGAN is a co-author of Business English for Beginners A1 + A2 and Basis for Business B1 + B2 (Cornelsen). Contact: hoganmike@gmail.com

Every team is only as good as the sum of its parts. And when you have knowledge that can benefit the rest of the team, it’s important to share it. Both team productivi­ty and relationsh­ips can improve as a result. And because people have little time, it is essential to share your knowledge effectivel­y.

Question

As you read the following email and presentati­on, look for three things that Marcel does in each case to share his knowledge effectivel­y.

Presentati­on

Marcel: Hi, everyone. As you know, I recently watched a webinar on why it’s important to share knowledge within a team and I shared those ideas with you in an email. Last week, there was a follow-up webinar on how to share informatio­n effectivel­y.

They shared five main ideas in the webinar. First, set the context in a clear and understand­able way. Then, be brief with the amount of informatio­n you’re sharing. Third, highlighti­ng something important or surprising can make it more memorable. Fourth, offer a clear next step, such as how the team can use this knowledge to improve. And finally, offer further informatio­n, help or support to anyone who might need it.

For me, it was interestin­g to learn that sharing knowledge in a team can help to avoid or reduce the repetition of errors made by a team. I know this makes sense, but it’s good to have such a clear reminder.

So, I’d like to suggest that we use these five points and regularly share knowledge in our weekly team meetings. A different person could be tasked with sharing something each week. What do you think?

If you have any questions about the webinars or would like further informatio­n on this, just let me know.

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