Answer

Here are three things that Marcel does in his email to share his knowledge effectively:

He gives a clear and simple introduction.

He uses short bullet points to explain the essential information.

He clearly proposes a next step.

And here are three things that Marcel does in his presentation to share his knowledge effectively:

He gives a short summary at the beginning. He presents the five points clearly, highlighting the important point about avoiding the repetition of mistakes.

He proposes a next step and offers help at the end.

It is helpful to give others background information to the ideas or knowledge that you wish to share with them. To do this, you can use the past simple to talk about things that happened or that you have done. Look at these examples from Marcel’s email and presentation:

I recently watched a webinar.

I shared those ideas with you in an email.

There was a follow-up webinar.

They shared five main ideas.

KEY TIPS!

Have a clear understanding of both it is important to share knowledge in your team and to share knowledge effectively.

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Share knowledge clearly, simply and often.

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Create a culture of sharing with your team; encourage others to share information, too.

• Celebrate team successes that can be traced back to knowledge that was shared effectively.