Business Spotlight

Are online language courses as effective as face-to-face courses?

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We gender Corona pan demiefandF re md sp ra che nu n terri ch tl an gen ur online statt. Und manch einer fragt sich, ob hoch entwickelt­e E-learning-angebote es a nE ffek ti vitätnic ht durchaus mit Präsenzun terri ch taufn eh menkönn en? JULIAN EARWAKER gibt Argumente dafür und dagegen wieder.

YES “Online allows you, the learner, to have the ultimate flexibilit­y and access” Jerry Huang

Online language courses can be more effective than faceto-face courses. In terms of direct costs, online is much more convenient: it’s available any time, anywhere, on any device. It allows you, the learner, to have the ultimate flexibilit­y and access. You can work around the commitment­s in your life. You learn at your pace, the right pace. It’s no longer a one-sizefits-all approach. Online fits with the opportunit­y cost of your time and effort — and that’s the number-one cost of learning a language. Self-discipline can be difficult in language learning, but today’s online courses enable you to build a personaliz­ed plan, allowing you to set targets and be realistic about your time commitment­s. You set your own goals.

With face-to-face learning, there is a hard cost of being locked into a geographic­al location. If you’re a corporatio­n, with 20 locations around the world, it’s really expensive to have an instructor at each of those places and to bring together your employees at a specific time. With online learning, global clients can be served using an app and platform, with assessment tools and proficienc­y tests to show progress and to encourage and engage employees. This enables companies to expand their language-learning programme globally.

For intermedia­te and advanced learners, there is an opportunit­y to contextual­ize language learning. People can learn a language in the context of their work, whether it’s Spanish for healthcare or English for aeroplane mechanics, whether it’s the service industry, hospitalit­y, finance or retail.

Traditiona­l language learning means using a book here, some flashcards there, a class on Saturday, Youtube videos. There has been a recent rise in online language tutoring alongside establishe­d e-learning-only products. All of these approaches can be brought together using a single online platform and adaptive blended learning, with online human tutoring as part of our product. One of our recent livestream­ed Spanish classes had 500 learners from around the world. I was in Seattle, talking to a tutor in Spain, with learners from Moscow, Beijing and Jakarta.

Online courses are definitely not here to eliminate the human aspect, because that’s why we learn a language, to be able to interact with other humans.

NO “The richness of non-verbal communicat­ion is greatly reduced” James Chamberlai­n

Language learning is different from other kinds of learning because it is closely linked to the learner’s identity and selfexpres­sion. Humanistic teaching methods take these as the starting point of language learning, to an extent that those in the profession claim that the linguistic skills that students get out of a course are only the most superficia­l part of what that course has meant to them.

The desire and need to communicat­e meaningful content is the driving force behind truly communicat­ive language teaching, which has reappeared in recent years through such movements as Dogme, in which the interactio­n between the learners becomes the content of the course. What these approaches have in common is the emphasis they place on the immediacy and intensity of meaningful communicat­ion.

After teaching “unplugged” (that is, without published materials or electronic devices) for the past ten years, I am now completely plugged in again, teaching online via Zoom, Webex, learning platforms and wikis. It is my experience that classroom-style language teaching, when dependent on the use of digital tools, demands a more formalized structure of the teacher and more restrained behaviour of the learners to enable turn-taking and mutual understand­ing. The richness of nonverbal communicat­ion — eye contact, gestures, facial expression­s — is greatly reduced. These elements of communicat­ion also play a major role in developing the positive group dynamics necessary to make language learning enjoyable and effective.

Teaching online also favours visual and auditory learning styles. In addition, online teachers and learners must be aware of data protection and digital rights. Users need to be informed of the privacy issues inherent in online interactio­n. More disturbing­ly, current research is now investigat­ing the negative effects of digital media on academic skills such as note-taking and reading comprehens­ion, as well as on cognitive capacity in general.

I measure the quality of language learning with standards such as learner-centeredne­ss, engagement of the whole person, and the depth and sustainabi­lity of what is learned. Only faceto-face teaching gives me the quality of interactio­n with my learners that makes my teaching truly effective.

 ??  ?? Online learning: flexible, but at a cost?
Online learning: flexible, but at a cost?
 ??  ?? JAMES CHAMBERLAI­NIS deputy director of the Language Centre at the Bonn-rheinsieg University of Applied Sciences (www.spz.h-brs.de)
JAMES CHAMBERLAI­NIS deputy director of the Language Centre at the Bonn-rheinsieg University of Applied Sciences (www.spz.h-brs.de)
 ??  ?? JERRY HUANG is SVP of product developmen­t and innovation at Rosetta Stone (www.rosettasto­ne. com/learn-language)
JERRY HUANG is SVP of product developmen­t and innovation at Rosetta Stone (www.rosettasto­ne. com/learn-language)

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