English at Work

Com­mu­ni­ca­tion ex­pert KEN TAY­LOR an­swers your ques­tions about busi­ness English. This month, he looks at the chal­lenge of tele­phone con­fer­ences — and of writ­ing Christ­mas cards to busi­ness con­tacts.

Spotlight - - CONTENTS - KEN TAY­LOR is a com­mu­ni­ca­tion con­sul­tant and au­thor of 50 Ways to Im­prove Your Busi­ness English (Sum­mer­town). Con­tact: ktay­[email protected]

Ken Tay­lor an­swers your ques­tions

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