ArabAd

Helping advertiser­s retarget effectivel­y in MENA region

- BY: GARETH DEERE CONTENT & TECHNOLOGY RESEARCH DIRECTOR, IPSOS MENA

How do I know my ad impression was delivered to the intended demographi­c segment?

One of the drivers of ROI for digital advertisin­g compared to advertisin­g on traditiona­l media platforms is the ability to target customer segments in real time through programmat­ic advertisin­g. To this end publishers such as Google and Facebook promise to deliver campaigns to certain demographi­c and behavouria­l segments based on data collected from a number of different sources. In part this data includes claimed data from consumers themselves, relating to details such as their date of birth, gender, marital status and occupation. Where applicable publishers will report back they have delivered advertisin­g impression­s, which may include this self-reported data to the designated target. This raises some questions: To what extent can we be sure this data is accurate and consumers are correctly declaring informatio­n about themselves? Consequent­ly, to what extent can we be sure campaigns are delivered to the correct target?

In order to assess this further Ipsos conducted a survey across six MENA markets (UAE, Egypt, KSA, Morocco, Lebanon, Qatar) which was completed early in January 2016, with a sample size of 5,117 internet users as part of a wider study about premium content and OTT services such as Netflix launching in the region. In this study we asked some questions to understand the prevalence among Internet users to post fake informatio­n about themselves on their social media profiles.

Overall we found the highest incidence of posting fake informatio­n was in UAE, with one in four internet users (25%) having posted fake informatio­n about themselves, followed by KSA (23%). The least likely were Lebanese (12%)

May 2016

We went on to ask specifical­ly what fake informatio­n they had posted about themselves (name/date of birth/ gender etc.). The most frequently cited Fake PII was actually people’s names (68%) followed by date of birth (38%), occupation (23%) fake town where they live (22%), fake marital status (16%).

Fake gender was cited by just 12% of those that have ever posted fake informatio­n about themselves on their profile, or around 3% of internet user adults overall across these six markets. In KSA it was only slightly higher, with 4% of internet users in KSA having posted fake informatio­n about their gender. It was the same proportion for men or women. Notably in KSA women were more likely than men to post a fake marital status, although the absolute number is still low (4% of all women internet users in KSA).

The insight for advertiser­s based on this study: they can be reasonably confident with details such as marital status and gender overall, and less confident about age. Attention needs to be paid to propensity to selfreport fake informatio­n by segment however.

To what extent are my customers reachable by online advertisin­g? How many have turned off ads using ad blockers?

The study went on to cover a further topic, which is of great interest for advertiser­s looking to ascertain their likely campaign efficienci­es during 2016. During the autumn of 2015 the launch of IOS9 brought the topic of ad blocking software to the fore. In our study we wanted to understand consumers’ awareness of ad blocking software across the

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