2- Connected Hotels
smartphone,” says Qatar area manager at Starwood. The hotel also enables bookings made via Twitter, through its online reservation ‘Tweeps’ - the first platform of its kind in the Middle East.
Employing tech also means that guests are able to hypercustomise every detail of their stay. Dubai’s star-boutique hotel, Suba Hotels rolled out its room automation system, allowing guests full control over their in-room preferences, from the convenience of a tablet. And it doesn’t stop here - housekeeping staff are also equipped with devices that integrate with the hotel’s property management system, so that guests can notify
W Doha SPG Keyless Programme, Qatar
employees of their current room status and other issues related to their stay.
Unlike other hotels, the Vida Downtown Dubai, does not even require guests to download its app—instead, they able to access a number of hotel functions and order room service, using any device or screen on the hotel premise including their own mobile phone.