Gulf Today

DOCTORS WERE NOT MEANT TO TREAT THEIR COMPUTERS

- BY DR. KEVIN PHAM

Ame rica faces a physician crunch. The American Academy of Medical Colleges projects a physician shortage of between 42,600 and 121,300 doctors by the year 2030. Certainly, there’s no shortage of demand for medical care. More of us are living longer, with more complicate­d health problems. But practicing physicians are accelerati­ng their retirement plans, even as fewer and fewer doctors enter the physician workforce.

A slow-moving shift in the focus of US health care has set this physician LIGHT In motion. THE system that once centered on the doctor-patient relationsh­ip today revolves around the provider-payer relationsh­ip.

And doctors hate that. Retirement decisions are personal though, many physicians choose to keep practicing for as long as they can. However, recent polling from the Physicians Foundation found that half of physician respondent­s over the age of 45 intended to accelerate their retirement plans due to changes in healthcare and the practice of medicine.

By 2030, almost 30 per cent of the physician workforce will be of retirement age. If they follow through with their stated intentions, we may lose up to a third of our doctors. Many other doctors are choosing to work fewer hours. This is especially true for the younger, newly trained physicians who will be replacing retirees. The American Academy of Medical Colleges estimates that such decreases in working hours will reduce medical services by the equivalent of 32,500 full-time physicians.

Our future health may, quite literally, hinge on our ability to reverse the forces driving doctors out of medicine. A good place to start is the Center for Medicare and Medicaid Services (CMS), which sets the tone for much of medical practice in the US. Indeed, CMS’ Evaluation and Management (E/M) codes dictated the precise manner in which a physician must document a clinical encounter.

Doctors must follow these guidelines exactly to receive compensati­on from Medicare. Most insurance companies also require E/M documentat­ion for compensati­on. Sadly, the guidelines are designed for billing coders and auditors more so than for healthcare providers communicat­ing within the patient-care team.

This was more or less tolerated for years, since the clinically relevant informatio­n was present and the extra details were relatively simple to check off on paper forms. However, the move to electronic health records—also mandated by CMS — dramatical­ly changed the process. As a result, according to a study in Annals of Internal Medicine, doctors often spend twice as much time on their computers as they do with their patients in the ambulatory setting. The Physicians Foundation reports that, Across THE whole MEDICAL ield, physicians’ now spend A ifth of THEIR time on paperwork. That’s the equivalent of assigning 168,000 physicians to full-time administra­tive duties.

Relieve doctors of some of that computer deskwork, and they would be free to do more of what they are trained to do: restore sick people to health to the best of their abilities. Suffocatin­g administra­tive requiremen­ts do more than just eat up physicians’ time. They take a toll on the physicians themselves.

Doctors frequently cite administra­tive burdens as the biggest contributo­r to job dissatisfa­ction. A Medscape report IDENTIIED It As THE largest Contributo­r to physician burnout, a phenomenon felt “often or always” by nearly 50 percent of physicians. As a result, today over 50 per cent of physicians are pessimisti­c about the current state of medicine, and over 70 per cent are pessimisti­c about its future. Small wonder so many physicians are considerin­g early retirement.

And what are these veteran healthcare providers telling the next generation? Nearly half are advising them to avoid Entering THE MEDICAL ield. Lawmakers love to debate sweeping proposals to overhaul the health system, but they must not forget that there is no healthcare without healthcare providers.

A severe shortage of physicians is in the making. Leaders need to start focusing on that now, concentrat­ing on how to improve physician recruitmen­t, training, and retention.

To save American healthcare, we must irst work to unburden those who will provide the healthcare. Before we do anything rash, let’s do something small and rational.

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