ENBD to enhance digital growth
DUBAI: Moro Hub (Data Hub Integrated Solutions), a subsidiary of Digital Dewa, the digital arm of Dubai Electricity and Water Authority (Dewa) in collaboration with Avaya, has partnered with Emirates NBD (ENBD) Bank to provide the bank with an omnichannel plaform – Moro Connect.
Moro Connect, built on technology powered by Avaya Onecloud, is an all-in-one Cloud Communications solution for Contact Centre as a Service (CCAAS) that will drive the bank’s profitability and competitiveness and improve agent desktop experiences through the integration of core systems.
To mark the strategic partnership, Saeed Mohammed Al Tayer – MD & CEO of Dewa welcomed a VIP delegation from Emirates NBD Bank, chaired by Hesham Abdulla Al Qassim - Vice Chairman and Managing Director at the Moro Hub premises. The delegation from Emirates NBD Bank included Abdulla Qassem - Group Chief Operating Officer, Miguel Rio Tinto - Group Chief Information Officer and Ibrahim Sowaidan - Senior Vice President, Head Group Corporate Affairs. In addition, Nidal Abou Ltaif, President, Avaya International, and Fadi Hani, VP for MEA & Tukey were also present during the visit. And The meeting was attended by Eng. Marwan Bin Haidar, Vice Chairman of Moro Hub (Data Hub Integrated Solutions), Matar Al Mehairi, Board member of Moro Hub, Mohammad Bin Sulaiman, CEO of Moro Hub, Dr. Ahmed Al Ketbi Chief Information Security Officer of Dewa and Moro Hub.
“Moro Hub operates in line with the vision and directives of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai to make the UAE, particularly Dubai, a leader in digital solutions. As a leading data hub, our key aim is to strengthen and streamline access to data, which is inline with Dubai 10X and UAE Centennial 2071 that positions the country as a global capital of advanced digital solutions,” said HE Saeed Mohammed Al Tayer