Forum spotlights improving strategic financial returns
DUBAI: The future of UAE’S insurance and pension services and futuristic skills necessary for employees recruited in the pension sector in order to keep pace with digital transformation, were a few amongst many topics highlighted during an important forum organisedbythegeneralpensionandsocialsecurity Authority (GPSSA) today. The conference, entitled ‘The Future of Insurance in the United Arab Emirates’, was held at GPSSA’S Dubai headquarters in the presence of key spokespeople on 25th November 2022, to mark UNESCO’S World Future Day, which falls on 2nd December, and has been an ongoing task that the GPSSA has been ambitiously working on since November 2021.
During the meeting, GPSSA’S Executive Director at the Digital IT Sector, Mohammed Al Khayat, said, “As part of GPSSA’S futuristic digital transformation framework, an innovative digital policy has been established, one that brings about updated and user-friendly characteristics in the delivery of digital services for its users, promoting features that embody GPSSA’S presence in the life of an Emirati, with convenient provision of services for users based on their nature, status and personal circumstances.
“Thesecondfeatureincludesdigitalintelligence, which provides flexible and effective smart service solutionsviathedevelopmentofcomprehensiveand practical resolutions for UAE nationals, one that will speed-updeliverablesandupdaterequiredservices periodically, so that users are able to keep pace with thelifelongfluctuationsandongoingneeds.thethird factor of change consists of reliable and effective automated operations, utilisation of resources and electronic connectivity with the support of diverse strategic partners in order to enhance the speed of service-completion. The fourth service includes security, privacy and transparency in informationflow through delivering speedy information and data access, while ensuring a user is fully secured and protected, with emphasis on reliability, confidentiality and quality decision-making.”
Al Khayat emphasised the fact that the GPSSA aims to transform a completely new pension platform that is characterised by simplicity, easy access and completion of services in a flexible manner, or through the usage of a smart application via mobile phone that enables its holder to complete a service anytime and from anywhere across the globe. He further added that the four main pillars embedded in the digital policy correlate with the UAE’S National Policy Agenda adopted by the nation’s prudent and wise government regarding digital transformation programmes, one that is centred around a UAE national, thus improving strategicfinancialreturnsviaanautomatedprocess that contributes in the improvement of day-today operational delivery, thereby reducing errors resulting from human intervention, while employing state-of-the-art technology in processing data.