ADHA launches integrated ‘ISKAN Abu Dhabi’ App
ABU DHABI: The Abu Dhabi Housing Authority (ADHA) has launched the integrated edition of its smart app, ‘ISKAN Abu Dhabi.’ This cuting-edge plaform serves as a one-stop solution for accessing all ADHA services offered by ‘ISKAN Abu Dhabi Center’, enabling citizens to seamlessly access all housing services necessary to obtain their housing benefits. ‘ISKAN Abu Dhabi’ offers Abu Dhabi citizens unparalleled convenience and accessibility to a wide array of housing services, including housing loans, housing grants, exchange locations of land and houses, and residential land purchases. The smart app streamlines the process of requesting new services and tracking existing requests, eliminating the need for physical visits to service centers.
Hamad Hareb Al Muhairi, Director General of Abu Dhabi Housing Authority, said: “ISKAN Abu Dhabi’ app aligns with our vision to cultivate a sustainable housing ecosystem that enriches the lives of citizens in Abu Dhabi and introduce pioneering housing solutions within cohesive communities. To achieve this, we have developed an integrated digital plaform, ensuring seamless access to all housing-related services for the citizens. By adopting cuting-edge digital innovations and refining our operational methods, our focus is on delivering an advanced digital user experience marked by simplicity and efficiency.”
Al Muhairi added: “The ADHA is working on re-engineering the services it offers through the app to automate the process of obtaining housing services and achieve a full digital transformation of all its services. This initiative aligns with our commitment to integrate digital transformation initiatives, as outlined in the ‘Abu Dhabi Program for Effortless Customer Experience’. Our objective is to boost customer satisfaction rates regarding housing services in Abu Dhabi.”
The ‘ISKAN Abu Dhabi’ app enables users to create housing profiles, track the status of their request, and automatically view their eligibility for ADHA services. Additionally, the app further provides detailed information about the remaining steps required to complete the housing application process and receive the housing benefit.