Amr Al Sunari, 43

Makarem Ajyad Makkah Hotel

With over 20 years of experience within the hotel industry, Amr Al Sunari, general manager of Makarem Ajyadh Makkah, a 5-star hotel by Dur hospitality, has greatly contributed to the growth of his hotel brand. Since he was appointed general manager of Makarem Ajyadh Makkah in 2015, Al Sunari has initiated marketing plans to promote the brand and boost its management and operations. He has also nurtured potential employee talent and created a productive work environment by implementing training programs. Some of his key achievements include being actively involved in the rebranding/renovation

project of the hotel. He has also achieved the Saudization target, better financial results for Hajj, when the market was critically declining, achieved an outstanding savings versus budget outcome, and efficiently compensated the YTD loss of the group from transient business through in-depth planning and execution. For guests, he established a Masjid in the lobby, immersed himself in the process of solving the long-standing issues of the hotel lobby shop and opened two counters at the lobby to provide convenience for guests. He took on the leadership role at the Jeddah compound in the absence of the general manager for six months, Makarem Um Al Qura for two months and also handled the Makkah properties and matters related to the Chamber of Commerce.