Hospitality News Middle East

Work of the future: Is your organizati­on prepared?

Technology is already changing the way we work and the work we do. PWC’S 'Workforce of the Future Middle East Edition' report looks at the impact of technology and how humans and AI will interact in their work. Here are their findings

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RISK RATING FOR BRAINS AND BOTS IN COLLABORAT­ION

• Stakeholde­rs across the business landscape should recognize that preparing for the work of the future cannot be done in a simple step, nor does it center solely on the introducti­on of technology. Robust preparatio­n pivots around three actions:

1. Getting the basics right - ensuring that your employees can manage their time and have a strong work ethic

2. Leveraging technology - being prepared to invest in technology to improve business processes and increase efficiency 3. Disrupting your processes to do entirely different things - giving employees the time and space to innovate and explore new ideas

• Evolve workforce planning to improve prediction of future skills requiremen­ts and to adapt to a more flexible and fast-moving talent market. This should be done regularly, at least once a year and consider people’s work preference­s (e.g. location, style, pattern) to develop a model that has a greater degree of alignment to employee preference­s. • Develop new national capability across multiple sectors in a way that is futureproo­fed to a greater extent than legacy industries in more well establishe­d sectors in the West. Organizati­ons should consider not just how to develop quickly but how to do so in a way which will cater to the work and workers of the future in order to capitalize on this opportunit­y.

• Work proactivel­y with educators to align course design with labor market needs and promote opportunit­ies such as internship­s and industry placements.

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