Botswana Guardian

Botswana Life, Kazang in partnershi­p

- Keikantse Lesemela BG Correspond­ent

Botswana Life has partnered with local retail prepaid network, Kazang to allow customers to pay for Mosako funeral policy premiums through the prepaid system.

Kazang premium collection methods entail banking, online, the Post Office and collection­s through mobile network operators. Building on this, over 2000 Kazang agents will be able to generate sales referrals which will be processed by the Botswana Life call centre.

Botswana Life Chief Executive Officer, Ronald Samuels said, when launching this partnershi­p, they are working to provide ease and comfort to all their customers.

“Batswana will now have the option of paying their Mosako Funeral policies through Kazang outlets across Botswana. The partnershi­p will also allow for customers to leave their details at any Kazang outlet in order to join the Funeral Policy. As we start paving the way towards the next 45 years of growing further with Batswana, we hope this partnershi­p serves as one of the first building blocks towards socioecono­mic prosperity for our Nation.”

The Mosako Funeral Plan assists policyhold­ers by covering up to 27 family members. Samuels Highlighte­d that the Mosako- Kazang payment plan is yet another way Botswana Life extends itself to ensure the long- term welfare of its customers even through turbulent times.

As the Kazang network is located in all parts of Botswana, most notably villages and townships, rural areas, remote areas and other under- served and unserved communitie­s, the collaborat­ion allows for greater contributi­on to efforts by Government to champion meaningful financial inclusion.

This also promotes participat­ion of the informal sector, entreprene­urs, spaza shops, SMEs and other community platforms in the value and supply chain.

Through its parent company, Botswana Insurance Holdings Limited group, Botswana Life continues to rollout its five- year strategy focused on steering the company towards a sustained growth. The company recorded premium income growth of 28 percent to P1.56 billion in the year ended June 2021.

The company launched the fiduciary services offering in July 2021, a business which is focused solely on offering estate planning products and services, including wills to Botswana Life clients. BIHL Chief Executive Officer, Catherine Lesetedi said this is a first in Botswana’s insurance landscape and a step in the right direction in ensuring that all Batswana have access to the company’s holistic long- term financial solutions and advisory services.

“The business continued to enhance its digital platforms such as the customer portal, WhatsApp for Business and its website, to ensure that we continue to service our customers remotely and improve the customer experience. The impacts of COVID- 19 are expected to continue to be felt in our operations and new businesses for the rest of the year.”

 ??  ?? Botswana Life CEO, Ronald Samuels
Botswana Life CEO, Ronald Samuels

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