Gambling Authority launches competition policy

The Gambling Authority (GA) has launched the digital, virtual, interactive and Short Message Services (SMS) competitions, games and quizzes policy.

The comprehensive policy aims to regulate and oversee competitions conducted electronically and through SMS platforms, ensuring transparency, fairness and consumer protection.

GA CEO, Peter Emolemo, said the new initiative establishes clear guidelines and procedures for the regulation of these activities, setting regulatory parameters for their conduct, and ensuring transparency and accountability by operators.

“Entities intending to conduct digital, virtual, interactive, and SMS competitions, games, and quizzes are required to apply for registration with the Gambling Authority in accordance with the established regulatory framework,” he said.

Emolemo that added applicants must submit detailed documentation outlining the intended purpose of the proposed competition, certified copies of relevant registrations, detailed rules or terms and conditions, and a comprehensive proposal outlining various aspects of the competition.

Prior to the commencement of competitions, operators are required to fulfil certain conditions, including providing proof of available prizes, ensuring compliance with all laws of Botswana, and displaying appropriate warnings for underage persons.

Fees associated with applications and services are outlined in the policy, with an application fee of P1, 000 and a service fee calculated at 10% of the Gross Gaming Revenue, payable monthly.

“Consumer protection measures are paramount, with operators mandated to provide clear and accurate information, establish channels for customer support and complaints resolution, implement responsible gaming measures, and ensure fairness and integrity in competition systems. “Advertising and promotional activities must be conducted responsibly, avoiding misleading claims, and compliance with applicable advertising regulations is required,” Emolemo added.

He further emphasised that non-compliance with the provisions of this policy may result in suspension or revocation of registration, and periodic reviews will be conducted to ensure its effectiveness and relevance.