WHERE’S MY REFUND?

I wanted to track a lost phone and I searched numbers on Facebook to find someone to help me locate it.

He said I should send P400. After a few hours, I managed to find the phone and I called him to refund my money.

He said they had already cashed the money so I should wait until they closed and he would ask his boss to ewallet which he didn’t do. The following day, he said we don’t have enough in the till and he said he would do it when he went for lunch. That’s it, he stopped communicating with me. He’s refusing to refund me and he’s not picking my calls nor replying to my messages.

He said he is from a store which was a lie because, when I called them, they said they didn’t know him.

There are two issues here. Firstly, should he refund you? I think that depends on whether he did any work in the few hours after you sent him the P400. I suppose it’s possible that in that time he was very busy doing his best to track your phone. It’s possible you would have been very pleased to be told where your phone was. It’s possible you would have thought it was value for money. However, I think it’s up to him to demonstrate that he was a busy guy in that time. But that would mean he must answer his phone and anyone who refuses to answer for so long is hiding something.

The second thing is, he’s a liar. He claimed to be working for the company, he made excuses about talking to his boss and getting money from the till when in fact they’ve never heard of him. He was lying to you and you can’t trust a liar.

This guy can’t be trusted. I’ll contact him and try to persuade him to do the right thing but you know something about liars? They lie. They can’t be trusted. If that approach doesn’t work, I think you need to visit your local police station and suggest they consider laying a charge of Obtaining By False Pretence, contrary to Section 308 of the Penal Code. That should wake him up and help you get your money back.