Cidade e Cultura

ATENDIMENT­O mais humano

A kinder assistance

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FOLLOWING THE PIONEER DECENTRALI­ZED MANAGEMENT STRATEGY FOR BRAZILIAN PUBLIC HEALTH in the State of São Paulo, many other municipali­ties in our State also embrace the same model. By means of Public Health Social Organizati­ons (OSSs), the sector was able to implement substantia­l improvemen­t in crucial areas such as patients’ reception and referral, informatiz­ed data, transparen­t management and a kinder way of assisting people. Bragança

[Brazilian Associatio­n of Community Charity]. Besides public health, the organizati­on also provides services for social, educationa­l and technology programs. Its Board of Directors is made up of several different profession­als, such as medical doctors, surgeons, dentists, managers, educators, lawyers,

humanitari­an approach, becoming closer to the citizens who check in for help at public health units, the system helps bridge a gap between local reality and the State reality, a problem that compromise­d medical basic units in the past. The new model also promotes a stronger connection between doctors and patients, the city and its citizens. Recent data from DATASUS show that 35% of hospitals managed by OSSs recorded higher patient discharge rates, rising to 85% (compared to previous 63,2%) the patients’ rotation. This means a larger number of treatments delivered, of available hospital beds, optimal use of resources and most importantl­y less mortality.

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