Brunei International Airport
Brunei International Airport’s computerised passenger and cargo handling facilities can handle 3 million guests and 50,000 tonnes of cargo a year. Among the facilities offered at the airport are the Airport Prayer Hall (Surau Lapangan Terbang Antarabangsa Brunei Darussalam), telephones and Free Wi-fi services, restaurants and shower facilities for guests who want to rest or freshen up before their flight.
For guests’s comfort and convenience, RB Service Centre is located on the Departure Hall area. Guests can make reservations, ticket purchase, book tour packages and redeem Royal Skies miles. The Customer Service Centre at the Brunei International Airport operates 7 days a week, from 8am to 9pm Mondays to Saturdays, and 8am to 5pm on Sundays; except for Friday midday break from 12noon to 2pm.
Our Business Class and Royal Skies Elite guests can now enjoy the service of our RB porters at departure curb-side for baggage assistance and trolley service to the check-in counters. The premium check-in lounge offers our Business Class and Royal Skies Elite guests with a relaxed check-in experience.
RB Economy class guests and groups booking may proceed to RB check-in counter Row B.
Business Class guests and Royal Skies
Gold members are invited to access the RB Business Class Lounge prior to their flights. Fitted with plush, comfortable interiors and furnishings designed to make guests feel at home, the lounge offers ample opportunity to relax and experience RB’S warm hospitality. Guests at the Business Class Lounge have access to executive meeting rooms and all the facilities offered at the Sky Lounge in addition to the coffee bar.
The RB Sky Lounge is open to Royal Skies Silver members, corporate guests, customer airline guests, Priority Pass customers and walk-in guests. The lounge can seat 120 guests and features buffet dining, a prayer room, a movie room, kids’ room, a family zone, a gaming area featuring PS4 and Xbox Kinect, as well as a Virtual Reality station. Other facilities include complimentary massage chairs, shower rooms, ablution areas and High Definition TVS.
Duty-free shops offer consumer goods at competitive prices. There are several outlets, including a money changer located at the departure/transit hall. On sale are portable electrical goods with international warranties, designer goods, perfumes and confectionery. Brunei International Airport is a smoke-free airport.
A mobile application app has been developed by the Department of Civil Aviation to help guests/visitors experience the newly refurbished Brunei International Airport seamlessly through the ‘IFLYBRUNEI’ app on the smartphone.