Baiduri Bank unveils refurbished Prestige Centre at head office
Baiduri Bank has unveiled its newly expanded and upgraded Prestige Centre at its head office in Jalan Gadong, relocating from its previous venue in Kiulap.
The refurbished centre aims to provide an inviting and premium atmosphere, catering to their new and existing affluent clients of Baiduri Prestige.
Once inside the stunning 1,691-square metre Prestige Centre, customers are greeted by a warm and sophisticated lounge.
Not only does the new centre focus on the look and feel but it also emphasises the importance of customer care so that members can enjoy an enhanced premium experience.
Privacy and comfort are paramount in the newly upgraded centre, as it offers a spacious seating area and more consultation rooms for members to meet with their Relationship Managers.
The centre also features a lifestyle bar where customers can relax in an exclusive environment as well as offered freshly brewed coffee and refreshments while they wait to be served.
Members will also enjoy the convenience and accessibility from the dedicated parking spaces at the North Entrance of the Main Branch, on a first-come-first-served basis.
The newly upgraded Prestige Centre is in line with the Bank’s commitment to providing the highest level of service to its members and as part of the Bank’s brand refresh journey.
Moreover, the Bank plans to upgrade three other Baiduri Prestige Centres at their Serusop, Seria and Kuala Belait branches.
Baiduri Bank’s Head of Retail Banking Lim Kian Chiong said that the Baiduri Prestige is a premium programme offered to high net worth individuals, with features and benefits that are curated for their stature and financial needs, from preferential product offers to dedicated services such as premium access to selected events and 24/7 global assistance
“Our Prestige members also have access to an experienced team of Relationship Managers who offer tailored banking solutions to help them achieve their financial aspirations. At the heart of this experience is the new Prestige Centre,” he added.
Introduced in 1999, the Baiduri Prestige experience is underpinned by the following five pillars.
Personal Touch - Members have access to an experienced team of Relationship Managers who offer tailored banking solutions to help achieve their financial aspirations.
Prestige Recognition - Members will receive Prestige recognition via the various channels they choose to interact with the Bank. These include exclusive access to Baiduri Prestige Centres and 24/7 global assistance.
People Who Matter - Members can also choose to share the Prestige experience and privileges with up to 4 family members, such as fee waivers on their cards and access to Baiduri Prestige Centres.
Progression in Wealth - To assist in building their wealth, where members have access to an extensive range of investment and protection products offered by Baiduri Bank and Baiduri Finance. These products include Unit Trusts, Securities Trading, Exchange Traded Funds (ETFs), Bonds, Twin Currency Deposits, Foreign Currency Deposits and Insurance Planning.
Prestige - Amongst the various privileges awarded to Baiduri Prestige Members, are perpetual fee waivers on the Baiduri Prestige Visa Infinite Credit Card and the Baiduri Prestige World Debit Card, preferential pricing on selected products as well as invitations to exclusive events.