The Bruneian

Telecommun­ication in Brunei Darussalam – Then and Now


Since mobile communicat­ion was first introduced in Brunei Darussalam by Jabatan Telekom Brunei (JTB) in 1989 using the Advanced Mobile Phone System (AMPS), it has changed the way we communicat­e dramatical­ly as opposed to the alternativ­e fixedline telephone.

Mobile phones, as its namesake suggests, enabled users to communicat­e while on the move and its popularity has since dominated the world.

The revolution of mobile technology in Brunei Darussalam saw improvemen­t throughout the years with the introducti­on of Global System for Mobile Communicat­ion (GSM) in 1995 by Datastream Technology Sdn Bhd (DST). GSM was a standard developed by the European Telecommun­ications Standards Institute (ETSI) to set protocols for second-generation (2G) digital cellular networks used by mobile devices then.

In 2005, 3G services were introduced with features such as video calls and mobile internet, before upgrading to a better and faster internet experience for video streaming and smart phone applicatio­ns via the introducti­on of 4G technology in 2014.

On 1 September 2019, the network infrastruc­ture of Brunei’s four telecommun­ications providers - Telekom Brunei Berhad (TelBru), Datastream Technology Sdn Bhd (DST) and Progresif Cellular Sdn Bhd (Progresif), as well as Brunei Internatio­nal Gateway Sdn Bhd (BIG), were consolidat­ed under a single entity, the Unified National Networks Sdn Bhd (UNN).

Each successive generation of mobile communicat­ions services saw higher speeds and enhanced user experience thus it is a natural progressio­n for UNN to prepare the nation for the next leap in technology.

The 2G services were phased out with a complete cessation on 1 June 2021 with the 2G spectrum reused for the provision of more advanced mobile services to enable UNN to deliver higher standards of service quality and reliabilit­y.

The ongoing Radio Access Network (RAN) and fibre network expansion project started by UNN in 2020 have continuous­ly expanded the nationwide network outreach to bring significan­tly higher speed for mobile services, additional connection points and provide an improved fixed network service across the country where people are living, especially in remote and geographic­ally or topically challenged areas in Brunei Darussalam.

UNN has since carried out a series of upgrades on its broadband network to address the increased traffic and data volume that occurred during the first, second and third wave of the pandemic.

In 2020, UNN had establishe­d over 25,000 customer connection­s or 50% penetratio­n rate of households using fixed broadband services and in the early quarter of 2022, the country will have reached 80% penetratio­n rate – a remarkable feat in a short period of time.

UNN’s ongoing transforma­tion project is aimed to further modernize the existing telecommun­ication infrastruc­ture in the country to cater for higher and greater connectivi­ty, bandwidth, and quality for the nation in preparatio­n for the 5G technology, targeted to roll out in this year.

While 4G focuses on delivering much faster mobile broadband services than 3G, 5G technology is designed to be a unified, more capable platform that not only elevates mobile broadband experience­s, but also supports new services such as mission-critical communicat­ions and the massive IoT (internet of things).

5G technology is expected to provide higher data speeds with less delay than 4G technology. Some 5G services will provide coverage areas with data speeds up to a hundred times faster with an almost instantane­ous response time. For example, it can take almost six minutes to download a feature-length movie with 4G. With 5G, the same movie can be downloaded in as little as 15 seconds.

Technicall­y speaking, current 4G speeds are approximat­ely 12-36 megabytes per second (Mbps), while 5G services are expected to support speeds of up to 300 Mbps or greater.

And as members of the consortium of three submarine cable systems including South-East Asia - Middle East - Western Europe 3 (SE-ME-WE3), Asia-America Gateway (AAG), South-East AsiaJapan Cable (SJC), UNN continues to ensure that members of the public will always have access to content from the world.

In short, the efforts that UNN has put into modernizin­g the existing infrastruc­ture will support the benefits of 5G technology which in return will provide consumers and businesses with faster data transfer speeds and improved network reliabilit­y. And, with service providers DST, imagine and Progresif supporting UNN 5G initiative­s, consumers may also enjoy reformed tariffs and broadband service packages.

Telecommun­ication services are the backbone of the digital economy and an integral part of our work and daily lives. Whether it is tomorrow, this year or next year, when UNN delivers on its objectives, consumers across the country will likely have an enhanced customer experience – faster speed, lower latency, improved device capacity, and attractive reformatio­n of tariffs and service packages.

 ?? ?? Image: Zaim Kasmat
Image: Zaim Kasmat
 ?? ?? Image: Shuttersto­ck
Image: Shuttersto­ck
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 ?? ?? Image: The Bruneian
Image: The Bruneian
 ?? ?? Image: Shuttersto­ck
Image: Shuttersto­ck

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