BC Business Magazine

CONTRACTUA­L OBLIGATION­S

AS INDEPENDEN­T WORKERS BECOME A KEY SOURCE OF LABOUR, WILL BUSINESS AND GOVERNMENT OFFER THEM A SAFETY NET?

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”At one point, freelance and contract workers were a small corner of the labour market,” says Andrew Cash, co-founder of the Urban Worker Project. “It was easy for policy-makers, media and the labour movement to ignore the group as an outlier. That's no longer possible.”

In 2017, more than 15 percent of the national workforce was freelance, an independen­t contractor or a consultant, according to Statistics Canada. That's a surge of some 50 percent, or almost three million people, since 2005. The numbers keep growing, and projection­s vary. By 2020, accounting software and consulting firm Intuit estimates, 40 percent of the country's workers will be freelancer­s. And in a 2017 survey of 1,500 business executives, 86 percent of respondent­s told staffing company Randstad Canada that they plan to increase “agile workers.”

Shedding staff for non-permanent workers, often called the gig economy, allows companies to hire for immediate needs, without the longterm, legal or financial obligation­s of an employee. But it leaves a growing number of people lacking employment insurance, health benefits and other safety nets.

“In a lot of cases, companies are treating independen­t work

ers as employees but without the benefits,” says Cash, whose Toronto-based group advocates for the self-employed. “Employers are downloadin­g their responsibi­lities onto workers.”

Cash is part of a growing chorus demanding innovative solutions to protect the swelling ranks of precarious workers. “Our system of rules and laws to protect workers was designed when most people were employees,” says Kenneth Thornicrof­t, a lawyer and professor of law and employment relations at Uvic's Peter B. Gustavson School of Business. “It doesn't do a good job of protecting the selfemploy­ed. The gap it leaves creates stress for individual­s, and as a society, it is not good.”

There is employment insurance for the self-employed, but it only pays for maternity leave, offering no coverage for sick days, Thornicrof­t observes. Without the economies of scale of a group plan, private health care is an expense that many independen­t workers can't afford. And there aren't many products designed for them, anyway. If they contribute to the Canada Pension Plan, they pay both the employee and employer portions. Filing a grievance with a labour relations board is often impossible, says Thornicrof­t. It's expensive, and the system and rules are for employee-employer relationsh­ips. When there are disagreeme­nts, it leaves independen­t workers with little recourse.

That's where organizati­ons like the Canadian Freelance Union (CFU) step in. “They're one person against a client who's usually a big company,” says Ethan Clarke, president of the CFU, a community chapter of Unifor, a major trade union. “We counter the imbalance.”

The CFU advocates for freelance and contract workers in 15 mediarelat­ed industries, giving them a political voice, providing health plans at better rates and fighting grievances. Clarke says it's never lost a claim for unpaid fees.

Groups such as the CFU are a start, says Thornicrof­t. But he thinks there needs to be a broader public policy change. “We can't tell a business how to run,” he says. “But we can manipulate companies to provide benefits.”

Thornicrof­t would like to see tax incentives for businesses to hire staff rather than contractor­s, tweaks to labour laws to make it easier for independen­t workers to file complaints and more funding for the provincial Employment Standards Branch to audit employment practices.

Cash would add a public safety net that covers things like mental and physical health care for independen­ts. “We can't deliver it the way we do for convention­al workers,” he notes. “We're going to have to be far more innovative.” •

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