Robo­cop. Robo-vac­u­ums. Why not robo-croupiers?

▶ Robot deal­ers at casi­nos could shave la­bor costs ▶ Can non­hu­man deal­ers “tap into the gam­blers’ psy­chol­ogy”?

Bloomberg Businessweek (North America) - - Contents -

The croupier has an hour­glass fig­ure, an un­flap­pable man­ner, and a friendly face. Yet it’s un­cer­tain whether Min, a would-be dealer, can win over the hearts and minds of finicky gam­blers. That’s be­cause Min is a robot in­tro­duced at a casino trade show in Ma­cau in Novem­ber. Min’s cre­ator, Par­adise En­ter­tain­ment, a Hong Kong-based man­u­fac­turer of gam­ing ma­chines, says the de­vice could help the big gam­bling palaces cut pay­rolls and even open new mar­kets.

Par­adise En­ter­tain­ment Chair­man Jay Chun says scan­ners lo­cated in card shoes—the boxes where shuf­fled cards are stored be­fore deal­ing— en­able his ro­bots to rec­og­nize the hands that have been dealt. The bots are also more ef­fi­cient at deal­ing cards, typ­i­cally dis­tribut­ing 30 per­cent more than a hu­man can in any given pe­riod, says Chun, who de­clined to say how much they will cost. More ad­vanced mod­els will in­cor­po­rate face-recog­ni­tion ca­pa­bil­i­ties so cus­tomers, es­pe­cially high rollers, get more per­son­al­ized ser­vice, such as be­ing greeted by name or even spo­ken to in their na­tive tongue.

One po­ten­tial mar­ket for the de­vices is the U. S., where casi­nos’ la­bor costs are pro­por­tion­ally higher than at es­tab­lish­ments in Asia. Chun says Par­adise En­ter­tain­ment is talk­ing to pos­si­ble over­seas buy­ers but didn’t iden­tify them.

Elec­tronic ta­ble games with­out deal­ers are a grow­ing seg­ment of the North Amer­i­can gam­ing in­dus­try, says

Newspapers in English

Newspapers from Canada

© PressReader. All rights reserved.