Briefs: Re­us­able rock­ets; Ap­ple and Eric­s­son make up

Bloomberg Businessweek (North America) - - Contents - �Daniela Wei

Christophe­r Jones, a se­nior gam­ing an­a­lyst at Union Gam­ing Group. In­stalling elec­tronic ta­ble games such as bac­carat, roulette, and the Asian dice game sic bo can help casino op­er­a­tors re­duce their staffing needs on low-stakes games and dur­ing slow pe­ri­ods. Also, Jones says, novice cus­tomers may seek out au­to­mated ta­bles to avoid em­bar­rass­ment if they make a mis­take.

Ro­bots can be a good so­lu­tion in gam­bling ju­ris­dic­tions where real deal­ers are banned, says Car­los Siu, an as­so­ciate pro­fes­sor at the Ma­cao Polytech­nic In­sti­tute’s Gam­ing Teach­ing and Re­search Cen­tre. Gent­ing Malaysia’s Re­sorts World Casino in New York City, for in­stance, uses elec­tronic ta­ble games to get around state gam­bling laws that bar hu­man deal­ers, Jones says.

In Ma­cau, the world’s largest gam­bling hub, ma­chines are less likely to pass muster. Asian cus­tomers are more in­clined to gam­ble in a noisy and crowded en­vi­ron­ment, pre­fer­ring to ban­ter with their dealer than to sit in front of a ma­chine that pro­vides no hu­man en­gage­ment, Siu says. “Gam­blers of­ten slam the ta­ble and shout loudly to pump up the mood,” he says. “I’m not sure if ro­botic deal­ers can tap into the gam­blers’ psy­chol­ogy cor­rectly and give an ap­pro­pri­ate re­sponse.”

Be­sides, a slow­down in Ma­cau’s gam­ing in­dus­try may re­sult in an over­sup­ply of hu­man croupiers, Siu says. Un­der Ma­canese law, only res­i­dents of the Chi­nese ter­ri­tory can be hired for such jobs, and lo­cal unions have lob­bied the gov­ern­ment to main­tain this re­stric­tion. Even so, Hanson Ro­bot­ics has sold one of its ro­bots— which is in­ter­ac­tive and can make fa­cial ex­pres­sions—to a Ma­cau casino op­er­a­tor, says Jeanne Lim, the Hong Kong-based com­pany’s chief mar­ket­ing of­fi­cer. She de­clined to say which com­pany bought it.

Edited by James E. El­lis and Dim­i­tra Kessenides The num­ber of employees Cam­den Town Brew­ery plans to hire af­ter be­ing bought by AB Inbev. The Lon­don-based craft beer maker said the deal gives it the re­sources to open a sec­ond brew­ery. The bot­tom line Robot deal­ers in casi­nos can han­dle 30 per­cent more cards in a given pe­riod than their hu­man coun­ter­parts.


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