Bloomberg Businessweek (North America)
ACCIDENT WAITING G TO HAPPEN N
Why do we like the things we like? For centuries, the question has intrigued everyone including Immanuel Kant, Virginia Woolf, and Sigmund Freud. Yet despite much scrutiny, human taste has long remained an elusive beast. Enter the Internet. Not only have music streaming apps and video-on-demand services given us a vast array of inventory to choose from, but they’ve also created an unprecedented amount of data on human choice. Might the fundamental dynamics of desire be revealed therein?
In You May Also Like: Taste in an Age of Endless Choice (Knopf; $26.95), Tom Vanderbilt sets out to demystify human appetites, exploring the forces underlying our tastes in art, music, food, baby names, even cat breeding. Along the way, he interviews sources at Netflix and Pandora. He scours academic literature on Yelp reviews. He visits the headquarters of flavoring giant Mccormick. He travels to a company, Neurofocus, that monitors subjects’ preferences using brain sensors. He drinks pilsners with judges at the Great American Beer Festival.
It’s tricky to observe in isolation, but partiality tends to reveal itself more reliably when pinned down in relationship to the favorites of others. Vanderbilt also visits the offices of Hunch.com, a “recommendation startup.” There, he watches software accurately predict his answers to a long series of questions about what he likes based on whom he follows on Twitter. When a Hunch data scientist tells him that “taste is a space on a graph,” he’s mildly horrified. We all want to believe our taste is a reflection of our individuality, not the result of subconscious groupthink, but usually that’s not the case.
The book bounces the insights of modern data scientists off the work of generations of critics, economists, neuroscientists, philosophers, psychologists, and sociologists. Taste, we learn, is an extremely relative phenomenon currently swerving through an age of extreme relativity. Often what the Internet reveals is what French sociologist Pierre Bourdieu noted decades ago: Our predilections are strongly influenced by social affiliation. The ubiquity of social media only makes us sway in the wind even more.
In the end, Vanderbilt churns out plenty of trivia (“Pink Floyd is one of the bands most liked primarily by Republicans”) but little in the way of new models. His key takeaway is that taste remains a complex and erratic phenomenon that’s endlessly shifting according to environmental, physical, and—echoing Bourdieu—social pressures. “The picture of taste I have presented is hardly reassuring,” Vanderbilt writes. “We often do not seem to know what we like or why we like what we do. Our preferences are riddled with unconscious biases, easily swayed by contextual and social influences.”
Vanderbilt is a skillful synthesizer, and You May Also Like is full of unexpected connections among seemingly disparate ideas. Before writing about taste, Vanderbilt wrote a book about traffic. He sees an analogy between the two. wo. “Taste,” he writes, “is like traffic, actutually, a large, complex system with basicasic parameters and rules, a noisy feedbackack chamber where one does what others ers do and vice versa, in a way that is almost ost impossible to predict beyond that at the end of the day a certain number of cars ars will travel down a stretch of road, just st as a certain number of songs will be in n the Top 100.” <BW>
Snapchat’s highly y questionable filter r showing how fast t you’re going when n you take a selfie is s getting the company y sued by an Uber r driver who was hit by another driver using the filter while going 107 mph. Classpass, which provides access to different gyms, now costs $200 a month in New York, up from $99 a few years ago. But New Yorkers already have something that randomly costs more all the time. It’s called rent. Google says we should think of new, unskippable mobile ads attached to video on Youtube as “quick and fun” and “little haikus.” Because who doesn’t find it enjoyable and poetic to wait on content? C’mon, world. How hard is it to eat more chocolate? Hershey’s reported a third straight quarter of sales declines, which is forcing it to focus more on selling snacks like beef jerky.