Business Traveler (USA)

Killing The 40-Hour Work Week – Time to rethink the old 9 to 5

Has the time come to rethink how employees are paid?

- Amanda Mendoza

It’s not news that the 40-hour workweek is dead. Gone is the notion that employees are most productive when they are at their desks from 9 to 5 Mondays through Fridays. We know now that humans are different; some do their best work at 6 AM and others get the most done at 6 PM. So how can the traditiona­l 40-hour workweek be restructur­ed to restore a more healthy work-life balance?

One big problem is understand­ing that workers aren’t really working only 40 hours. The devices that keep them connected to their friends and family also keep them connected to work.

This always-on mode provoked French officials to pass a law that, as of January 1, 2017, employers are required to make clear their expectatio­ns for how employees should be available outside of work hours.

The trick is that the law requires only clarificat­ion. Employers just have to explain the rules; it’s up to the employees to agree to the rules and continue to work there, or quit. While the law hasn’t made any large-scale change (so far), it has prompted dialogue about the issue.

And none too soon, since recent studies indicate that 40-hour workweeks might be more hazardous for our health than we think, causing fatigue- and stress-related illnesses.

As a consequenc­e, companies – particular­ly startups – are taking a chance on some interestin­g alternativ­es to the traditiona­l work schedule which are being tried out across the globe: • Flexible start/end times: Avoiding rush hour means increased productivi­ty for workers since they spend less time in transit. Less time commuting gives back large portions of the day to employees who otherwise lose hours sitting in traffic. • Seasonal changes: If business is slower during certain times of the year, consolidat­e the workweek. For example, a 10-hour workday Monday-Thursday with Friday off during the summer. •“Comp Time ”This solution involves changing the workweek

from 40 hours to 35 hours, but with a salary that matches those 35 hours. This can also be arranged to squeeze 12 hours out of a 3-day week. • Shorter workdays: A 2015 Swedish experiment decreased the workday from 8 hours to 6 hours. While workers were mentally healthier and happier, more had to be hired to complete the work. The jury’s still out, but so far results suggest workers aren’t getting the same amount of work done in those 6 hours. • Unlimited vacation: Those words sound awesome, but in reality, “unlimited” doesn’ t really mean “unlimited .” Workers arrange with colleagues and managers to take whatever time off they want (time that is not tracked by managers). It’s possible for employees to take the time off that they need, but managers say that they would frown upon anything more than a few weeks. All of these alternativ­e workweeks add up to one major existentia­l question: How should we be measuring productivi­ty? If hours don’t necessaril­y equate to results (because the employees have flexibilit­y in achieving those results), then what is the effective metric of the employee’s contributi­on?

In a roundtable discussion, DATA BASICS director of business analysis Torbjorn Nilsen suggested a $1 billion opportunit­y: a sharing economy resource management solution, “a system that allows you to plan and manage progress against that alternativ­e unit of measure.”

The business climate will continue to change; social values, political ideologies, economic factors and company strategies will guarantee that. However no matter what drives these changes, such a reporting partner needs to have the flexibilit­y to respond to them. As your company looks at new ways to measure employee contributi­on, you need a robust solution today. But your reporting partner’s tools need flexibilit­y for tomorrow, no matter how your company chooses to define the workweek. BT

Amanda Canupp Mendoza is a writer at DATA BASICS, a provider of innovative Time & Expense software. Visit data-basics.com for more informatio­n.

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