Business Traveler (USA)

Staying POWER

Serviced apartments are expanding options – and value – for business travelers

- By Harvey Chipkin & Marisa Cannon

Two things we know about serviced apartments. One, it’s a growing industry segment numericall­y and geographic­ally; and two, it’s gaining a wider acceptance among business travelers. According to the latest Global Serviced Apartments Industry Report 2016/17, prepared by the TAS Alliance, a collection of operators and vendors, 88 percent of companies now used apartments for“one business reason or another.”

The report found there are now over 800,000 units in the sector – which may fly the flag of serviced apartments, aparthotel­s, corporate housing and other appellatio­ns. That’s an increase since the last GSAIR report of 10.5 percent worldwide. In the US, according to the report, the sector’s revenues were $2.93 billion in 2015, a 7 percent increase over 2014.

The report shows that about two thirds of corporatio­ns use serviced apartments for business travel. The reason: Long-term housing is simply the most productive choice for a variety of business travel needs – most commonly relocation­s, project work and training. As a consequenc­e, the average corporate housing stay in the US was 84 nights in 2015.

The reasons for booking long-term serviced apartment stays differ geographic­ally, according to the GSAIR. In Europe, just under half of stays were for project work, and a third for relocation, while in the US, relocation was the most frequent reason to stay in corporate housing, followed by interns.

Several positive trends are emerging in the sector: The increasing ease and flexibilit­y of booking and using long-term housing, plus enhancemen­ts to safety and security, and the possibilit­y of substantia­l cost savings.

Still, there are plenty of people who wouldn’t automatica­lly think about trying a serviced apartment. To make themselves more attractive to business travelers – and attract a wider variety of these travelers, from all generation­s – serviced apartment operators are working hard to strengthen their branding.

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