Business Traveler (USA)

First, Place

Rosewood Hotels & Resorts emphasizes local culture in each of its properties around the world

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an Indian THE SON OF diplomat, Radha Arora traveled extensivel­y from an early age, soaking up the atmosphere, service and local flavor found in many of the world’s great hotels. These experience­s inspired a passion for hospitalit­y, which ultimately led to his current position as president of Rosewood Hotels & Resorts.

Working from the bottom up—his first job was in the laundry room of an English hotel—Arora attended Switzerlan­d’s prestigiou­s Les Roches hospitalit­y school before jobs at London’s Savoy and Ritz and a 16-year tenure with Four Seasons Hotels, including a stint as general manager of the Beverly Wilshire in Beverly Hills. At the time, the property was owned by the Cheng family of Hong Kong, who asked Arora to join them when they purchased the Rosewood brand in 2011.

“We’ve learned over the last few years how much many of us value travel and hospitalit­y,” he says. “I am excited about the future, and how Rosewood has shifted to become a full-service lifestyle offering.”

With a portfolio of more than 30 properties around the world—including marquee names such as New York’s Carlyle, Dallas’ Mansion on Turtle Creek, and Paris’ Hôtel de Crillon—Rosewood continues to open new hotels as well as branded residentia­l locations, which Arora says is one of the company’s priorities. “We’ve seen a high demand for privatized and extended-stay travel.”

With its latest developmen­t announced for Beverly Hills, Rosewood Residences comprises villas, homes and serviced apartments, available for purchase or rent, allowing buyers the opportunit­y to incorporat­e the Rosewood lifestyle—amenities, services and facilities—into their every

day lives. As an example, the recently opened Rosewood São Paulo has been 10 years in the making, a key part of the cultural and ecological Cidade Matarazzo project. One of the largest urban regenerati­on projects in Brazil, it incorporat­es a mix of early-20th-century buildings elegantly preserved and transforme­d to create a 323,000-square-foot mixed-use lifestyle hub. The Rosewood offers 160 guest rooms and suites along with 100 private residences. Architects Jean Nouvel and Philippe Starck designed the hotel, which occupies the former Matarazzo maternity hospital, which Arora says “holds great symbolic significan­ce and sentimenta­l meaning to the city, as more than 500,000 Brazilians were born there.”

Rosewood São Paulo exemplifie­s the brand’s philosophy, A Sense of Place, with each property reflecting the history, culture and sensibilit­y of its location. “It allows guests to experience a personal, original and deeply authentic stay,” Arora says, “immersing them in the essence of these inspirthe ing destinatio­ns.” This is also reflected in the new Rosewood Vienna, housed in a beautifull­y restored 19th-century building on Petersplat­z, one of the most famous squares in Vienna’s Old Town. “The opening marks our first property in Austria and the brand’s fifth hotel in Europe,” Arora says. “Every detail, from the design of the floors to the in-room bars, has been curated with utmost precision to be truly representa­tive of Vienna’s unique history and culture.”

Rosewood’s culinary programs also bring destinatio­ns to life. “We have a brilliant chef, Nokx Majozi, in London, who helped create the dedicated Pie Room,” he says. “It is quintessen­tially British, of course, but also goes against the grain of today when people are choosing healthier options, like plant-based diets. Here we’re talking hearty pies: curried mutton, chicken with tarragon and mushroom, pork pies. It very much goes with our Sense of Place philosophy.”

Sometimes, however, a pleasant surprise awaits: “When guests travel to Mexico they expect to have Mexican food, but Las Ventanas al Paraíso offers both a sushi and tequila library. They came up with the idea of creating an Asian concept, because the herbs found in Asian cuisine have strong similariti­es with those in Mexican cuisine. You have to understand your client and what they’re looking for. Just because you’re going to Hawaii doesn’t necessaril­y mean that you’re going to have poke.”

In 2023, he is looking forward to the debut of Kona Village, A Rosewood Resort, on the state’s Big Island. “I lived in Hawaii for many years and the islands hold a very special place in my heart.” Located on

“Our program A Sense of Space allows guests to experience a personal, original and deeply authentic stay.”

Kohala Coast, the retreat will reopen following a complete renovation that honors the heritage of the property while introducin­g modern amenities and services that speak to today’s traveler.

New signing announceme­nts showcase Rosewood’s resilient growth strategy, including several iconic properties that will transform its portfolio, including the Hotel Bauer in Venice, the Rosewood Red Sea in Saudi Arabia, the Rosewood Xi’an, and The Raleigh in Miami Beach, with its celebrated public spaces. “The Martini Bar and Tiger Room will be restored and reborn with an eye to both Miami’s historic art deco elegance and its modern roots,” Arora says. Working closely with the Miami Beach Historic Preservati­on Board, Rosewood has implemente­d a comprehens­ive restoratio­n plan, which includes the renewal of Miami’s most iconic swimming pool, known for its curvaceous design and tropical foliage. All of this, Arora says, is part of the Rosewood experience: “We are developing a higher level of personaliz­ation for our guests, giving us the ability to enrich their profile in natural and organic ways across all of our properties.”

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 ?? ?? FROM TOP: The Pie Room at Holborn Dining Room, Rosewood London; Emerald Garden Pool & Bar, Rosewood São Paulo OPPOSITE PAGE, FROM TOP: Bar Les Ambassadeu­rs, Hôtel de Crillon, Paris; Arbol, Las Ventanas al Paraíso, San José del Cabo, Mexico
FROM TOP: The Pie Room at Holborn Dining Room, Rosewood London; Emerald Garden Pool & Bar, Rosewood São Paulo OPPOSITE PAGE, FROM TOP: Bar Les Ambassadeu­rs, Hôtel de Crillon, Paris; Arbol, Las Ventanas al Paraíso, San José del Cabo, Mexico

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