Veteran builder to pursue ‘new challenges’
Elvis has not left the building. While he has relinquished the responsibility for day-to-day operations of Jayman MasterBuilt to Graham Boyce, Jay Westman will continue a daily routine at the company’s head office.
The difference is, he will be showing up as president of the newly created J.W. Investments.
Westman announced recently that he will be “stepping back” from the builder’s daily operations to focus on new challenges, including joint ventures, land holdings, investments and venture capital.
“It’s time to move on and look at what else is possible,” he recently told a staff meeting at the southeast office complex.
Westman will remain the company chairman and CEO.
Boyce is a former chief operating officer of Innovations by Jayman Calgary — Jayman’s starter home division — as well as a corporate executive vice-president.
He has already assumed the roles of president and chief operating officer of Jayman MasterBuilt.
“We’ve called this a transition for Jayman,” says Boyce, who has been with Jayman for 3 ½ years. “Jay is moving into a visionary role, while the executive team and I move into an operational role of refocusing Jayman and taking it to the next level,”
The Boyce announcement was just one of several appointments made by Westman.
“Initially, we will focus on improving our level of customer service,” says Boyce.
Maintaining and improving on the company’s levels of customer satisfaction will involve reassessing Jayman’s internal processes and then monitoring and following through with those changes, he says. “We have kept in touch with customers to see what they’re happy and unhappy with.” It was 30 years ago that Westman and his father, Al, founded the company. In that time, it has built 20,000 homes in Calgary and Edmonton, as well as in Denver, Col.
Along the way, the company has won Builder of the Year awards 14 times in Calgary and Edmonton.
“I’ve heard it said that a recession is a terrible thing to waste,” says Westman. “We knew 2008 and 2009 were going to be transition years, normalizing off the boom we’d just gone through.”
Adjustments had to be made, he says. To that end, Jayman amalgamated divisions, reorganized, made price adjustments, rented out vacant office space and sold equipment.
“We reinvent ourselves to be a better, stronger competitor in a new economic reality, creating opportunity for those with clear vision and ability, combined with resources to respond to the challenge,” says Westman.
As part of Jayman’s executive reorganization:
Derek Squirrel takes over as vice-president of Innovations and Aspire Condo Living by Jayman divisions in Calgary.
Larry Noer becomes vicepresident of Jayman MasterBuilt in Calgary.
David Bengert is now general manager of Jayman’s styleMagic centre and Wen-Di Interiors, and manager of national purchasing.
Ed Nordlund is now executive vice-president of product development and marketing.
Marcia Buchholz is vice-president of human resources and information technology.
Jim Sirup remains as executive vice-president of housing in Edmonton.
Norma Dyck, Jayman’s chief financial officer and executive vice-president of business strategy, will assume a similar role with J.W. Investments. Her position with Jayman is still to be filled.