Vet­eran builder to pur­sue ‘new chal­lenges’

Calgary Herald - Calgary Herald New Condos - - New Condos - MARTY HOPE

Elvis has not left the build­ing. While he has re­lin­quished the re­spon­si­bil­ity for day-to-day op­er­a­tions of Jay­man MasterBuil­t to Gra­ham Boyce, Jay West­man will con­tinue a daily rou­tine at the com­pany’s head of­fice.

The dif­fer­ence is, he will be show­ing up as pres­i­dent of the newly cre­ated J.W. In­vest­ments.

West­man an­nounced re­cently that he will be “step­ping back” from the builder’s daily op­er­a­tions to fo­cus on new chal­lenges, in­clud­ing joint ven­tures, land hold­ings, in­vest­ments and ven­ture cap­i­tal.

“It’s time to move on and look at what else is pos­si­ble,” he re­cently told a staff meet­ing at the south­east of­fice com­plex.

West­man will re­main the com­pany chair­man and CEO.

Boyce is a for­mer chief op­er­at­ing of­fi­cer of In­no­va­tions by Jay­man Cal­gary — Jay­man’s starter home divi­sion — as well as a cor­po­rate ex­ec­u­tive vice-pres­i­dent.

He has al­ready as­sumed the roles of pres­i­dent and chief op­er­at­ing of­fi­cer of Jay­man MasterBuil­t.

“We’ve called this a tran­si­tion for Jay­man,” says Boyce, who has been with Jay­man for 3 ½ years. “Jay is mov­ing into a vi­sion­ary role, while the ex­ec­u­tive team and I move into an op­er­a­tional role of re­fo­cus­ing Jay­man and tak­ing it to the next level,”

The Boyce an­nounce­ment was just one of sev­eral ap­point­ments made by West­man.

“Ini­tially, we will fo­cus on im­prov­ing our level of cus­tomer ser­vice,” says Boyce.

Main­tain­ing and im­prov­ing on the com­pany’s lev­els of cus­tomer sat­is­fac­tion will in­volve re­assess­ing Jay­man’s in­ter­nal pro­cesses and then mon­i­tor­ing and fol­low­ing through with those changes, he says. “We have kept in touch with cus­tomers to see what they’re happy and un­happy with.” It was 30 years ago that West­man and his fa­ther, Al, founded the com­pany. In that time, it has built 20,000 homes in Cal­gary and Ed­mon­ton, as well as in Den­ver, Col.

Along the way, the com­pany has won Builder of the Year awards 14 times in Cal­gary and Ed­mon­ton.

“I’ve heard it said that a re­ces­sion is a ter­ri­ble thing to waste,” says West­man. “We knew 2008 and 2009 were go­ing to be tran­si­tion years, nor­mal­iz­ing off the boom we’d just gone through.”

Ad­just­ments had to be made, he says. To that end, Jay­man amal­ga­mated di­vi­sions, re­or­ga­nized, made price ad­just­ments, rented out va­cant of­fice space and sold equip­ment.

“We rein­vent our­selves to be a bet­ter, stronger com­peti­tor in a new eco­nomic re­al­ity, cre­at­ing op­por­tu­nity for those with clear vi­sion and abil­ity, com­bined with re­sources to re­spond to the chal­lenge,” says West­man.

As part of Jay­man’s ex­ec­u­tive re­or­ga­ni­za­tion:

Derek Squir­rel takes over as vice-pres­i­dent of In­no­va­tions and As­pire Condo Liv­ing by Jay­man di­vi­sions in Cal­gary.

Larry Noer be­comes vi­cepres­i­dent of Jay­man MasterBuil­t in Cal­gary.

David Bengert is now gen­eral man­ager of Jay­man’s styleMagic cen­tre and Wen-Di In­te­ri­ors, and man­ager of na­tional pur­chas­ing.

Ed Nord­lund is now ex­ec­u­tive vice-pres­i­dent of prod­uct de­vel­op­ment and mar­ket­ing.

Mar­cia Buch­holz is vice-pres­i­dent of hu­man re­sources and in­for­ma­tion tech­nol­ogy.

Jim Sirup re­mains as ex­ec­u­tive vice-pres­i­dent of hous­ing in Ed­mon­ton.

Norma Dyck, Jay­man’s chief fi­nan­cial of­fi­cer and ex­ec­u­tive vice-pres­i­dent of busi­ness strat­egy, will as­sume a sim­i­lar role with J.W. In­vest­ments. Her po­si­tion with Jay­man is still to be filled.

Gra­ham Boyce

Newspapers in English

Newspapers from Canada

© PressReader. All rights reserved.