HBI: Meet­ing the needs of a chang­ing of­fice

Calgary Herald - - TOP NEWS -

Her­itage Busi­ness In­te­ri­ors Inc. makes space sus­tain­able. HBI pro­vides flex­i­ble, mod­u­lar, prod­uct so­lu­tions work­ing along­side top sup­pli­ers such as Haworth Inc. and Space­saver Corp.

Launched in 1987, HBI has served a di­verse group of clients, in­clud­ing Westjet, the Cal­gary Board of Ed­u­ca­tion, the Univer­sity of Cal­gary, ATB and Hal­libur­ton.

“With the volatil­ity in the mar­ket­place to­day, com­pa­nies need prod­ucts that can re­act to ex­pan­sion, con­trac­tion, churn and tech­no­log­i­cal ad­vances, and yet be to­tally sus­tain­able,” says HBI pres­i­dent and chief ex­ec­u­tive of­fi­cer Michael Tay­lor.

“In to­day’s work­ing of­fice, we’re see­ing walls com­ing down, and there is open com­mu­ni­ca­tion, mo­bil­ity of work­ers and team­ing — in­cor­po­rat­ing in­for­mal and for­mal col­lab­o­ra­tion ar­eas.”

He says HBI is en­gaged early in the de­sign process, and in some cases, even has an im­pact on how the build­ing is de­signed.

“To­day, we are truly en­gaged in the project de­liv­ery with all stake­hold­ers,” he says. “Clients, build­ing own­ers, project man­age­ment com­pa­nies, ar­chi­tects, de­sign­ers, gen­eral con­trac­tors — we are all at the ta­ble col­lab­o­rat­ing, pro­vid­ing so­lu­tions and prob­lem-solv­ing.”

The new HBI show room, which opened last sum­mer, is a prime ex­am­ple of this.

HBI en­gaged all the stake­hold­ers in col­lab­o­ra­tion and plan­ning while de­sign­ing and build­ing.

The new 30,000-square-foot fa­cil­ity con­sol­i­dated all HBI’S op­er­a­tions in­clud­ing its of­fices, show­room and ware­house.

The space, which spans two floors, has been de­signed to show­case prod­ucts and to also be used as a de­sign re­source by ar­chi­tec­tural and de­sign firms.

In the new show­room, which fea­tures 30-foot ceil­ings and a work­ing li­brary, de­sign­ers can ac­cess sam­ples, cat­a­logues and the In­ter­net through touch­screen tech­nol­ogy with videoand voice-con­fer­ence call­ing ca­pa­bil­i­ties.

Tay­lor says he is fo­cused on con­tin­u­ous im­prove­ment, pro­vid­ing the best ser­vice model to clients and giv­ing back to the com­mu­nity.

“Our long-term goals are to look at an ex­pand­ing busi­ness mod­els to other mar­kets, con­tinue be­ing a dif­fer­en­tia­tor and al­ways stay­ing one step ahead of our com­peti­tors,” he says.

CED’S Ac­tion Cal­gary pro­gram has helped HBI stay at the fore­front by pro­vid­ing in­for­ma­tion on Cal­gary’s eco­nomic fu­ture and of­fer­ing global eco­nomic per­spec­tives. “It not only has been a great net­work­ing or­ga­ni­za­tion but is ed­u­ca­tional, as well, with many sem­i­nars and events through­out the year. With its strate­gic ini­tia­tives for work­force and in­dus­try de­vel­op­ment and global out­reach, it truly pro­vides di­rec­tion for Cal­gary’s growth.”

Her­itage Busi­ness In­te­ri­ors pres­i­dent and CEO Michael Tay­lor in the com­pany’s new show­room.

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