Calgary Herald

Red Express provides holiday joy for families

Businesses donate toys to CUPS kids

- ANDREA COX IF YOU OR SOMEONE YOU KNOW IS INVOLVED IN AN ACT OF GIVING, PLEASE LET US KNOW BY SENDING AN E-MAIL TO ANDREA COX AT LIVINGBETT­ER2@YAHOO.CA

Imagine what it would feel like not to have the money to buy your children gifts at Christmas. Imagine the stress and the pain and the sorrow of knowing that on Christmas morning, instead of watching your little tykes bound down the stairs full of excitement and expectatio­n, you will be fretting as to how to offset their disappoint­ment and sadness when they realize that there is nothing under the tree.

“When you can’t afford to buy your children gifts, Christmas is a very stressful and depressing time,” says Carlene Donnelly, executive director at CUPS. “As a parent, it can make you feel like a failure.”

Donnelly is also in charge of CUPS One World Child Developmen­t Centre, which provides support for low-income families in the form of preschool and kindergart­en programs, plus parent education, crisis counsellin­g, health care and other services needed to help struggling families reach their full potential.

But for the families at CUPS, all of whom earn less than the federal low-income level, Christmas is once again becoming a time of celebratio­n thanks to Red Express, a new initiative spearheade­d by local entreprene­ur Tyler Chisholm and his wife Fionna.

“Being together as a family at Christmas and creating those memories and everybody having a good time — I think that is very, very important,” says Chisholm.

He came up with the idea for Red Express five years ago, around the same time he started his advertisin­g agency ClearMotiv­e Marketing Group.

“I was writing Christmas cards to clients and the first year it was OK and then the next year I was writing 500 cards and thinking this is ridiculous. Is this really meaningful? And then I thought, maybe there is a different approach.”

So, the next year Chisholm abandoned the Christmas cards and gift baskets and instead used the funds budgeted for client giving for gifts for the children at the Alberta Children’s Hospital. He designed an e-newsletter chroniclin­g the initiative, added photos and good wishes for the season and sent it out to his clients.

As Christmas Eve approached, Chisholm and his staff hand-delivered the gifts to the hospital full of excitement, their hearts brimming with the giving spirit.

“It ended up being a little anticlimac­tic. The staff at the hospital said, ‘Thank you’ and asked us to put the gifts in the corner with the rest,” recalls Chisholm, who really wanted to see the impact on the children.

That’s when he started to research charities.

“I wanted something more tangible — where I could see the effect from A to B,” says Chisholm, who found out about CUPS through a friend.

When it opened its doors more than two decades ago, CUPS was one of the first agencies in the city with a mandate to help “the whole family” — physically, emotionall­y and mentally.

“Literally, we are a one-stop shop with expertise in three main domains — health, education and housing,” Donnelly says.

With two early learning child developmen­t centres in place — One World for kids aged four to six and Early Years for children from birth to three years of age — CUPS targets kids and families in crisis.

“All of the kids get a developmen­tal and educationa­l assessment and almost 99 per cent of them code under the Canadian average when they first come to us,” says Donnelly. “But after a year in our programs they are at least on par, and then we go from there to make gains above and beyond.”

Most families refer themselves to the CUPS program and most stay involved for the long haul.

“What we are really trying to do is keep families stable by getting them affordable housing (CUPS owns four apartment buildings and has establishe­d solid relationsh­ips with affordable housing agencies and landlords), and providing them programing that applies specifical­ly to their situation: parenting skills, life skills, budgeting, communicat­ion, whatever it is we address all of the social issues in the home.”

Many of the kids stay in the CUPS learning centres for the full six years.

In 2009, Chisholm’s different holiday approach took on a life of its own, organicall­y evolving into Red Express, which is a holiday season campaign asking local businesses to replace the tradition of client Christmas cards and gift baskets with a donation to CUPS for the purchase of Christmas gifts. The twist on the initiative is this: the parents of CUPS kids get to take the gifts home, wrap them, put them under the tree and give them to their kids at Christmas.

“Red Express is changing lives. It is allowing these families to create fun memories,” says Donnelly.

As part of the process, donating companies can utilize the design prowess of ClearMotiv­e to create a unique holiday e-newsletter, complete with photos of its staff giving out gifts at CUPS.

For more informatio­n on Red Express, please visit redexpress.ca. You can donate through the website (be sure to watch the video) or you can contact Tyler Chisholm directly at tyler@clearmotiv­e.ca.

To learn more about the CUPS One World Child Developmen­t Centre, visit cupscalgar­y.com.

 ?? Blair Cosgrove ?? Tyler Chisholm, founder of Red Express and Carlene Donnelly, executive director of CUPS, with William, who is enrolled in the CUPS Early Years program.
Blair Cosgrove Tyler Chisholm, founder of Red Express and Carlene Donnelly, executive director of CUPS, with William, who is enrolled in the CUPS Early Years program.

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