Calgary Herald

Top five workforce issues in 2014

Experts weigh in on emerging trends

- DEREK SANKEY FOR THE CALGARY HERALD DEREK.SANKEY@TELUS.NET

It was been characteri­zed by some as a better year for job hunters in 2013 compared to the previous year, but the labour market remains highly competitiv­e and your chance of landing a great job appears to depend largely on what industry, occupation and type of company you’re targeting.

Recruiters and human resource experts weighed in on what trends they see emerging in 2014 as part of an informal survey by the Calgary Herald.

In general, company leaders are focusing more on an individual’s “fit” with the organizati­on’s corporate culture and values, while balancing the needs of a diverse workforce with the need to boost productivi­ty and increase employee engagement.

Focus on culture and ‘fit’

“It’s about employers consciousl­y deciding what constitute­s a good fit for their organizati­on and then targeting these specific attributes, which almost always includes an alignment of values and the right attitudes,” says Janet Salopek, who surveyed 13 of her consultant­s for her 2014 prediction­s. “The labour market is hot in Alberta and employees have choices.”

For both employee and employer, finding that “fit” is taking a higher priority as organizati­ons look to reduce turnover and boost employee morale, along with enhanced team dynamics in the workplace.

A forecasted higher level of mergers and acquisitio­ns in 2014 will only increase the need, particular­ly among junior oil and gas companies, to clearly define cor- porate culture and a conscious decision to apply that in hiring strategies.

Carmen Goss, president of Prominent Personnel in Calgary, says there are plenty of “good people” looking for employment right now and organizati­ons are being very specific about what they’re looking for in 2014.

“We are seeing a tight labour market in terms of finding the right talent in the oil and gas industry,” says Goss.

An unbalanced talent demand

Junior oil and gas companies, in particular, are facing a tough time raising money, gas prices are still depressed, the differenti­al in oil prices remains a challenge, transporta­tion issues add to the dilemma and hiring in the industry remains somewhat unbalanced, depending on the specific type of job.

Rising labour costs and a shortage of tradespeop­le is offset by flat or stagnant hiring in other areas. However, planned oilsands expansion in 2014 and a projected “revival” of natural gas export terminals could create new job opportunit­ies.

“Creating an appealing offering that goes far beyond a good salary will be critical as will partnering with trades schools to ensure a homegrown workforce,” says Salopek.

Demographi­cs change the nature of work

Shannon Bowen-Smed, president and chief executive of Bowen Workforce Solutions, says that for the first time, companies will be looking at attraction and retention of their contract workforce “with the same vigour as they have traditiona­lly for their convention­al employees.”

The aging workforce and continued exit of Baby Boomers into retirement will require organizati­ons to step up their succession planning efforts and address their increasing­ly diverse contingent workforce.

“Companies will have four generation­s of labour under one roof,” says Bowen-Smed. “Know- ing what drives each audience will be key to both attraction and retention.”

Productivi­ty and employee engagement

Canada lags many other industrial­ized countries when it comes to productivi­ty, including our neighbours south of the border. Controllin­g labour costs through better management of the workforce will become an increasing trend in 2014 as executives and leaders try to find innovative ways to improve productivi­ty, adds Bowen-Smed.

Using automation and analytics to manage costs will increase efficienci­es.

Salopek says the executive suite is equally under the gun to produce and do it in a more transparen­t way in publiclytr­aded companies to “justify to the shareholde­rs” the incentives provided to the “top tier.”

“Public scrutiny on C-suite compensati­on has increased and everyone will have a say on pay without really understand­ing the complexity of executive compensati­on,” Salopek says. “Transparen­cy will be important as well as a strong correlatio­n between performanc­e and pay.”

Broadening the search for talent

With so much at stake on an organizati­on’s human capital and ability to compete in the marketplac­e, Calgary and Alberta, in particular, will increasing­ly begin looking abroad for top talent.

Goss says her organizati­on, Prominent Personnel, has recently been engaged in several large internatio­nal hiring initiative­s for the oil and gas industry in Australia and Nigeria, for example.

“We are a resilient industry and we will come back,” says Goss. “We always do.”

 ?? Calgary Herald/files ?? Carmen Goss, president of Prominent Personnel says organizati­ons are being very specific about what they are looking for in 2014.
Calgary Herald/files Carmen Goss, president of Prominent Personnel says organizati­ons are being very specific about what they are looking for in 2014.

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