HBI ADAPTS TO CHANGING NEEDS
We’re beginning to see a lot of new opportunities open up. Mike Taylor, president and CEO of Heritage Business Interiors Inc.
The current economic environment presents an opportunity to evolve.
“Charles Darwin once said in his book Origin of the Species published in 1859, ‘ It is not the strongest of the species that survives, nor themost intelligent that survives, it’s the one that is most adaptable to change.’ And we have adopted that quote as we weather the current economic climate,” says Mike Taylor, president and chief executive officer of Heritage Business Interiors Inc. ( HBI).
The leadership of the Calgarybased company took a good look at future sales forecasts and had to “adapt” the organization, says Taylor.
“And we really needed to focus not only on our diversified client base, but also on our diversified product base to explore other new and emerging markets,” says Taylor.
He says Calgary Economic Development has been a valuable partner, and the organization’s focus on growing and attracting diversified industries resonates with HBI.
The HBI sales team has been marketing ( through its “SWAT” brand) the company’s storage, walls, raised- access flooring and technology solutions and products to existing end- users, potential clients and the architectural and design community.
Raised-accessfloors that accommodate technology and move able walls are particularly desirable for clients that need flexibility now or in the future.
“We’re beginning to see a lot of new opportunities open up,” says Taylor.
“We have a lot of clients that say to us, ‘ I didnot know you did that.’ Some of our more recent projects include providing solutions for the Calgary Police Service’s property and evidence warehouse, the integration of LED lighting technologies into the book stacks at the Calgary Public Library and the integration of a modular access raised floor with theatre seating at the University of Calgary.”
As Doug Martineau, regional vice- president of sales with office workspace designer and manufacturer Haworth Canada, says “With our Integrated Palette Product offering and global presence,” Haworth can be a powerful investment.
“Both Haworth and our dealer partner H BI want tobe are source, trusted partner and solutions provider to our clients .”
With Taylor’s eyes fixed on the future, he says it’s important to not only explore new markets and adapt to change external ly, but also to invest internally in staff and leadership.
“Moving forward, we need to keep focused and provide the necessary leadership and mentorship to our organization,” says Taylor.
“A business’s employees and culture are critical to every organization, and even more so during these times of uncertainty.”
Mike Taylor, left, president and CEO of HBI, with Doug Martineau, regional vice- president of sales ( Haworth Canada), says the business interior company has adjusted its product lines to fit current needs.