HBI ADAPTS TO CHANG­ING NEEDS

Calgary Herald - - CITY - SHAN­NON SUTHER­LAND-SMITH

We’re be­gin­ning to see a lot of new op­por­tu­ni­ties open up. Mike Tay­lor, pres­i­dent and CEO of Her­itage Busi­ness In­te­ri­ors Inc.

The cur­rent eco­nomic en­vi­ron­ment presents an op­por­tu­nity to evolve.

“Charles Dar­win once said in his book Ori­gin of the Species pub­lished in 1859, ‘ It is not the strong­est of the species that sur­vives, nor the­most in­tel­li­gent that sur­vives, it’s the one that is most adapt­able to change.’ And we have adopted that quote as we weather the cur­rent eco­nomic cli­mate,” says Mike Tay­lor, pres­i­dent and chief ex­ec­u­tive of­fi­cer of Her­itage Busi­ness In­te­ri­ors Inc. ( HBI).

The lead­er­ship of the Cal­gar­y­based com­pany took a good look at fu­ture sales fore­casts and had to “adapt” the or­ga­ni­za­tion, says Tay­lor.

“And we re­ally needed to fo­cus not only on our di­ver­si­fied client base, but also on our di­ver­si­fied prod­uct base to ex­plore other new and emerg­ing mar­kets,” says Tay­lor.

He says Cal­gary Eco­nomic Devel­op­ment has been a valu­able part­ner, and the or­ga­ni­za­tion’s fo­cus on grow­ing and at­tract­ing di­ver­si­fied in­dus­tries res­onates with HBI.

The HBI sales team has been mar­ket­ing ( through its “SWAT” brand) the com­pany’s stor­age, walls, raised- ac­cess floor­ing and tech­nol­ogy so­lu­tions and prod­ucts to ex­ist­ing end- users, po­ten­tial clients and the ar­chi­tec­tural and de­sign com­mu­nity.

Raised-ac­cess­floors that ac­com­mo­date tech­nol­ogy and move able walls are par­tic­u­larly de­sir­able for clients that need flex­i­bil­ity now or in the fu­ture.

“We’re be­gin­ning to see a lot of new op­por­tu­ni­ties open up,” says Tay­lor.

“We have a lot of clients that say to us, ‘ I did­not know you did that.’ Some of our more re­cent projects in­clude pro­vid­ing so­lu­tions for the Cal­gary Police Ser­vice’s prop­erty and ev­i­dence ware­house, the in­te­gra­tion of LED light­ing tech­nolo­gies into the book stacks at the Cal­gary Pub­lic Li­brary and the in­te­gra­tion of a mod­u­lar ac­cess raised floor with theatre seat­ing at the Univer­sity of Cal­gary.”

As Doug Martineau, re­gional vice- pres­i­dent of sales with of­fice workspace de­signer and man­u­fac­turer Ha­worth Canada, says “With our In­te­grated Pal­ette Prod­uct of­fer­ing and global pres­ence,” Ha­worth can be a pow­er­ful in­vest­ment.

“Both Ha­worth and our dealer part­ner H BI want tobe are source, trusted part­ner and so­lu­tions provider to our clients .”

With Tay­lor’s eyes fixed on the fu­ture, he says it’s im­por­tant to not only ex­plore new mar­kets and adapt to change ex­ter­nal ly, but also to in­vest in­ter­nally in staff and lead­er­ship.

“Mov­ing for­ward, we need to keep fo­cused and pro­vide the nec­es­sary lead­er­ship and men­tor­ship to our or­ga­ni­za­tion,” says Tay­lor.

“A busi­ness’s em­ploy­ees and cul­ture are crit­i­cal to ev­ery or­ga­ni­za­tion, and even more so dur­ing these times of un­cer­tainty.”

PHOTOS: WIL ANDRUSCHAK

Mike Tay­lor, left, pres­i­dent and CEO of HBI, with Doug Martineau, re­gional vice- pres­i­dent of sales ( Ha­worth Canada), says the busi­ness in­te­rior com­pany has ad­justed its prod­uct lines to fit cur­rent needs.

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