Calgary Herald

Twitter users can finally crack ‘egg’

Able to filter anonymous notificati­ons

- ABBY OHLHEISER The Washington Post

Twitter announced a bunch of mostly iterative changes Wednesday in its fight against abuse. But one was particular­ly welcome to users who have ever experience­d an onslaught of anonymous harassment on the platform: It’s finally possible to filter out accounts with the default “egg” profile picture, so that they don’t appear in your notificati­ons.

Sure, it’s considered very bad form on Twitter to keep your profile picture as the default egg, but that’s not why this overdue change is useful. Twitter makes it very easy for anyone to create new accounts, including those who make “throwaway” Twitter handles specifical­ly for the purpose of harassing someone else. This change makes it harder for those accounts to reach their intended targets.

In addition to introducin­g a notificati­on filter for anyone without a custom profile picture, Twitter will also let you filter out notificati­ons from users who haven’t bothered to verify their email addresses or phone numbers.

Twitter said the filters would be available to “everyone on Twitter” once they roll out, and provided instructio­ns for how to turn it on via the iPhone app.

The platform also improved upon its rollout of a “mute by keyword” feature for notificati­ons that was first introduced in November. Users can now also mute keywords, phrases and conversati­ons from their timelines, and set time limits for how long those mutes will last.

Ed Ho, Twitter’s vicepresid­ent of engineerin­g, acknowledg­ed in a blog post that the changes were widely requested from Twitter’s user base.

The company has long struggled to effectivel­y address the abuse and harassment problem that plagues many of Twitter’s users, not to mention the reputation of Twitter itself.

In recent months, it’s tried to do more about it, rolling out long-requested tweaks to its safety procedures.

Twitter is also clearly trying to regain the trust of users who have given up on its ability to effectivel­y solve this problem, which brings us to another announced change on Wednesday: Algorithms are starting to play a bigger role in how Twitter identifies potential abuse.

Twitter is starting to “identify accounts as they’re engaging in abusive behaviour, even if this behaviour hasn’t been reported to us,” Ho wrote. And when its algorithms do detect potentiall­y abusive behaviour, Twitter is issuing temporary limitation­s on those accounts.

Some have asked Twitter to be more proactive in identifyin­g potential abuse, instead of simply relying on user reports and the moderators who evaluate those reports.

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