FROM THE GUIDE

You decide who can tow your vehicle and where (unless directed by police). A permission-to-tow form must be signed before towing starts, unless you have an auto club membership. Before they can get paid, the towing company must provide you with an itemized invoice.

The final bill cannot be more than 10 per cent above the quoted price. You can pay by credit card if you want.

During business hours, you can access your vehicle to get your personal items while it’s stored at a towing facility.

A tow operator must notify you where your vehicle will be towed.

Tow operators must disclose if they are receiving a financial incentive for towing your vehicle to a specific vehicle repair shop or storage facility.