Calgary Herald

Hackers hit more than 1 in five firms in 2017: StatCan poll

- CHRISTOPHE­R REYNOLDS

More than one in five Canadian companies say they were affected by a cyberattac­k last year, with businesses spending $14 billion on cybersecur­ity as they confront greater risks in the digital world, according to a new Statistics Canada survey.

The most common suspected motive was an attempt to steal money or demand a ransom payment, according to the survey. Theft of personal or financial informatio­n was less typical — less than one-quarter of the cyberattac­ks — though it was the most cited reason for investing in cybersecur­ity, StatCan said.

“Canadian businesses continue to rapidly embrace the Internet and digital technologi­es, which expose them to greater cybersecur­ity risks and threats,” the agency said in a release Monday. “However, the impact of these risks and threats on the investment and day-to-day decisions of businesses are not easily understood as cybersecur­ity incidents often go unreported.”

Only 10 per cent of businesses affected by a cyberattac­k reported it to law enforcemen­t agencies last year, it said.

Companies shelled out $8 billion on cybersecur­ity staff and contractor­s, $4 billion on related software and hardware and $2 billion on other prevention and recovery measures, the survey found. The total represente­d less than one per cent of their total revenues.

Large businesses — those with 250 or more employees — were more than twice as likely as small ones — between 10 and 49 employees — to be apparent targets, according to the report. It said the attacks resulted in an average of 23 hours of “downtime” per company in 2017.

Data breaches have become a familiar feature on the corporate landscape. Last week, Facebook said an attack on its computer systems announced two weeks earlier had affected 30 million users. In August, some 20,000 Air Canada clients learned their personal data may have been compromise­d after a breach in its mobile app. Last year, Equifax Inc. said approximat­ely 100,000 Canadian consumers may have had their personal data compromise­d in a massive cyberattac­k on the credit data company.

In the past three years, millions of consumers have been affected by hacks against a panoply of companies including British Airways, Uber, Deloitte, Ashley Madison and Walmart.

Theo Van Wyk, head of cybersecur­ity at IT services provider Scalar Decisions, said earlier this year that more security staff and software haven’t stemmed the tide of cyberattac­ks. “As cybersecur­ity breaches become the new normal, organizati­ons can’t be complacent . ... The rising number of high-impact breaches coincides with the increasing costs of recovery.”

Data for the poll — the first of its kind in Canada — were collected between January and April 2018, with a sample size of 12,597 businesses and a response rate of 86 per cent.

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