Calgary Herald

SCENES FROM A SHUTDOWN

Canadian businesses and workers face COVID-19 fallout

- SANDRINE RASTELLO, JACQUELINE THORPE KEVIN ORLAND and DANIELLE BOCHOVE

They’d just bet millions on a hotel makeover, were waiting tables while pursuing their dream, or toiling in an already tough oil market.

Canadians have seen their world upended in a matter of days as the coronaviru­s shuts down huge swaths of the economy. Now, they’re trying to figure out how to make ends meet and negotiate a maze of government websites to access billions of dollars in promised support.

“We know that for many of you the past few weeks have been heartbreak­ing” Prime Minister Justin Trudeau said on Friday, as he announced an increase in wage subsidies for small businesses.

“We’re helping companies keep the people on the payroll so the workers are supported and the economy is positioned to recover from this.”

From Calgary to Montreal, here are their tales.

REGINA: LAYOFFS

AND BRIDES IN TEARS

Four months ago, Ryan Urzada reopened the Atlas Hotel in the provincial capital after a $10-million renovation that included a new indoor water park.

Now he has laid off all but

20 of his 138 staff to keep the 200-room hotel afloat.

About $1 million worth of bookings evaporated in a few days as virus restrictio­ns began, including from three brides in “absolute tears,” said Urzada,

46, who took over the hotel from the Travelodge chain.

His biggest priority is helping his employees negotiate an employment insurance system that’s completely overloaded. With bill deferments, he figures he’ll be able to hang on for two or three months. But he worries longer term.

“The cash flow requiremen­t this fall when all these bills come due for the whole economy is going to be overwhelmi­ng,” he said, suggesting that deferrals are going to have be turned into forgivenes­s. “You can defer all you want but everyone’s going to have their hands out in September.”

MONTREAL: RESTAURANT WORKERS IN NEED

Mandatory closures hit restaurant­s in Montreal, a city known for its bustling food scene. A day after setting up a relief fund to help industry workers meet their most pressing needs, organizers had to close applicatio­ns because there were too many to process.

The group drew a line at 349 people and raised $41,500 on its Gofundme page over a few days, but emails keep coming in.

“We have some really heartbreak­ing pleas for help,” said Jessica Cytryn, one of the organizers.

“One of our members wordsearch­ed our emails to find people who said that they hadn’t eaten in a few days and went out and bought food, and brought it to their homes.”

Applicants to the fund include Robin Wattie, a 36-year-old musician who saw her European tour cancelled and lost her bartending and waitressin­g jobs. She’s awaiting a response to her applicatio­n for unemployme­nt benefits but worries she should have filed for provincial assistance instead.

For now she makes do with a tiny cash stash and her credit card, and plans to ask for a new income replacemen­t announced this week by Trudeau that gives $2,000 a month. “It’s like this big stressful puzzle,” she said.

CALGARY: A BLOW FOR SIOUX NATION

Paul Poscente has been getting calls every hour from his oil and gas clients, cancelling projects.

His company, Backwoods Energy Services, provides a variety of services, including clearing timber and brush from work sites and building access roads and bridges. He’s now expecting a 30 per cent to 50 per cent decline in business as Alberta takes the hit from the Russian-saudi oil price war. Backwoods is preparing a round of layoffs, wage rollbacks and expense cuts. The prospect is wrenching for Poscente, the chief executive, because Backwoods is 70 per cent-owned by the Alexis Nakota Sioux Nation near Edmonton. It employs about 300 workers from the community, and its $140 million in annual revenue provides its largest independen­t source of funds.

“It feels like I’m doing a disservice to my family,” Poscente said.

“It’s materially devastatin­g to the community, and it feels personal.”

Still, Poscente, 57, said the company has grown with an “ultraconse­rvative” balance sheet since he took over as CEO in 2015 and expects it to withstand the economic troubles better than most competitor­s.

TORONTO: AIR ATTENDANT GROUNDED

Flight attendant Maxime

Audet got notice a week ago he’d be laid off from Air Canada Rouge on April 3.

“The main thing on my mind is that I don’t know how long it’s going to be for,” said Audet, 28, who is also a rep for the Canadian Union of Public Employees, which represents flight attendants. “It really adds to the stress.”

Audet has cut back. He’s reduced automatic savings to his retirement account for his final paycheques and is being careful what he buys at the grocery store.

He worries about the wedding he’s planning next year but takes comfort from the fact that with five years under his belt, he’s senior to 62 per cent of Air Canada staff, thanks to a big hiring spree at the airline in recent years.

“I’m definitely worried about the lasting impact it will have on airlines,” he said.

“Will we see people doing less travel, which could definitely affect staffing levels over time.”

It feels like I’m doing a disservice to my family. It’s materially devastatin­g to the community, and it feels personal.

 ?? IAN MACALPINE/POSTMEDIA NEWS ?? A Transit bus drives down Princess Street at Montreal Street in Kingston last Thursday. With all bars and restaurant­s closed, there is little pedestrian or vehicle activity.
IAN MACALPINE/POSTMEDIA NEWS A Transit bus drives down Princess Street at Montreal Street in Kingston last Thursday. With all bars and restaurant­s closed, there is little pedestrian or vehicle activity.

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