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Announcements from the industry
Stagecoach Performing Arts have been recognised by the Canadian Franchise Association (CFA) for their commitment to their Canadian franchisees. The internationallyrecognised children’s performing arts franchise were proud recipients of the 2019 Franchisees’ Choice Designation – an award given to franchisors who put the satisfaction of their franchise network at the heart of the business.
The Franchisees’ Choice Designation, awarded at the CFA ‘Your 2019’ convention – the largest franchise conference in Canada – is given to franchisors who perform well in an annual franchisee satisfaction survey. In recent months, Stagecoach franchisees across Canada were invited to rate their franchisor, its products, services and infrastructure. The results of the survey provide a benchmark for the franchisor, as they’re able to understand the feeling of the network and evaluate how processes can be improved. Stagecoach received incredibly positive feedback from a high percentage of the network, establishing them as one of the best franchisors in Canada.
“It was an honour to have been recognised in a room full of many other respected franchisors. At Stagecoach, we prioritise the satisfaction of our franchisees and this recognition comes as a real testament to this dedication. I’m so pleased to celebrate this with our team, both in Canada and internationally. We’ve come such a long way in the years we’ve been operating in Canada and I’m looking forward to seeing what the future holds for the brand and our rapidlygrowing network of franchisees.”
Cadence Allen Crawley, franchisee and Principal at Stagecoach Toronto East, is a true example of Stagecoach’s growing success in Canada. With the imminent launch of a new territory in Hamilton, Ontario, Cadence plans to increase awareness of the Stagecoach brand, by offering performing arts opportunities close to where she lives.
“I launched Stagecoach Toronto East in April 2012, with a handful of students attending a Saturday morning school,” explained Cadence. “Now, I welcome nearly 150 students to my Saturday schools and, last fall, I launched a Thursday school in nearby Scarborough – the first weekday school in Canada. Owning a Stagecoach franchise has brought me so much satisfaction, both in terms of my career aspirations and in the way I’m able to support my young family financially. As a trained actress, it’s really important to continue doing something that’s creatively fulfilling which also provides opportunities for children living locally. It’s a win-win, really.
“I’ve employed a manager to take over the operations of my original Toronto territory, so I can commit to developing my new territory in Hamilton,” continued Cadence. “I’m not sure how long she’ll be with me for though, as she’s already been asking about buying a Stagecoach franchise for herself! I’ve already had a lot of interest from parents in the area, so I’m positive my business will be just as successful in Hamilton as it is in Toronto and Scarborough. I’m really proud to be affiliated with such a respected, wellknown performing arts opportunity for children and will do all that I can to support the continued growth of the brand in Canada.”
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